Personal information hidden

D A N I I L T S Y H A N E N KO

PERSONAL Top development manager

Name
Daniil Tsyhanenko
Address WORKEXPERIENCE
Akademika Hlushka street, 32
65000 Odessa Counselor 2018 - Jul 2021
Mriya Camp, Odessa
Phone number
[open contact info](look above in the "contact info" section) Working with a group of 30 children, organizing and monitoring compliance with the
Email schedule and deadlines for completing tasks.
[open contact info](look above in the "contact info" section)
Date of birth Forest camp for children organisator Jun 2018 - Aug 2020
03-11-2001 LBPRL

Place of birth Оrganization of a two‑week camping around Ukraine for a group of 200 children and
Odessa round‑a‑clock leisure.
Gender
Male Office administrator 2018 - 2019
Todes, Odessa
Nationality
Ukrainian Provided superior customer service to clients by addressing all questions and
Driving licence concerns.
B1 Provided clients and prospective clients with information regarding services and
products offered.
INTERESTS Answered and screened incoming calls.
Accounting.
Camping
Employee organization and work schedule management
Team sports Events organizator ‑ concerts, battles and master‑class organization.
Extreme camping
Funds recovery case manager 2020 - 2021
Skiing ActionRefund, Odessa
Complete handling client's case from the beginning until it's closed.
SKILLS Made decisions to achieve the most profitable completion of the client's business.
Communication Worked great independently as well as helping new hires.
Administrating Organized and prioritized work to complete assignments in a timely,efficient manner.
Commercial awareness Collection and analysis of large amounts of data, evidence and laws.
Multitasking Online reputation management specialist (English) 2021 - Present
Planning AUTODOC AG, Odessa
Decision-making Customer‑oriented conflict resolution
Problem-solving Finding out and preventing the causes and preconditions of negative customer
Motivating experience
Selection of an approach to the client in order to provide the most acceptable solution
L A N G UAG E S for the client.
Work on improving the relationship of customers to the company and conducting
English
interviews for market research.
Ukrainian
Russian
E D U C AT I O N A N D Q UA L I F I C AT I O N S
German
Bachelor Sep 2018 - Jul 2022
Odessa National Polytechnical University, Odessa
Computer engineering ‑ Specialized computer networks