Contact information

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Language proficiencies

• Ukrainian — fluent
• Russian — fluent
• English — above average
• Arabic — beginner

Additional information

WORK EXPERIENCE
24.04.2018 till 11.11.2018
Travel Company Hammamet Travel Service (representative of Coral Travel), Mahdia, Tunisia - Hotel guide
- Assistance for the guests in the hotel - selling of excursions, handling of guests' complaints;
- Resolving conflict situations;
- Conducting informational meetings with tourists;
4.11.2017 - 19.04.2018
Travel Company Flash tour, Zanzibar, Tanzania – Guide
- Assistance for the guests in the hotel – selling of excursion, handling of guests' complaints;
- Conducting historical tours in Stonetown, Zanzibar;
- Assistance on excursions; - Conducting informational meetings with tourists;
- Work in the office (Reporting, development of new excursions and routes and so on).
25.12.2015 till 1.11.2017
Moringa Company - Center of Vietnamese Traditional Medicine. Nha Trang, Vietnam - Consultant.
- Presentation of the company's products;
- Advising clients;
- selling of the company's products.
01.09.2014 –02.09.2015
Travel Company Muscat Orient tour(Oman) - guide:
- Assistance for the guests in the hotel, selling of excursion, handling of guests complaints;
- Resolving conflict situations;
- Assistance on excursions:
-individual and mass-sea tours,
-individual and mass city tours,
-individual and mass tours,
-and so on;
- Organization transfers;
- Conducting informational meetings with tourists; - Work in the office (Reporting, development of new excursions and routes and so on).
04.2004 –08.2014
Travel Company ALS tour (representative of Biblio Globus (Russia) – Tour leader (guide):
- Assistance for the guests in the hotel, selling of excursion, handling of guests complaints;
- Resolving conflict situations;
- Assistance on excursions:
-individual and mass-sea tours,
-individual and mass city tours,
-individual and mass Moto safari,
-and so on;
- Organization transfers;
- Conducting informational meetings with tourists; - Work in the office (Reporting, development of new excursions and routes and so on).
12.2003 – 04.2004
Hotel Badawya 3* Sharm El Sheikh - Guest Relation;
- handling of guest complaints;
- Assistance on the reception;
- Housekeeping, F&B quality control.
04.2003 – 12.2003
Travel Company Misr Travel, Sharm El Sheikh – Tour Leader;
- Assistance for the guests in the hotel;
- Organization transfers;
- Assistance on excursions;
- Work in the office.
1995 – 2003
Ukrainian National Center of Education, Vinnitsa – Methodist;
- Develop and implement education programs in secondary and secondary technical education.
College, Vinnitsa, Ukraine – Teacher.
EDUCATION
– Government University, Donetsk, Higher education diploma
- Specialty: Tutor, the department of pedagogic.
PERSONAL INFORMATION
Nationality: Ukrainian
Marital status: Not married, son.
ADDITIONAL INFORMATION
Foreign languages: Ukrainian-mother tongue, Russian, English –fluently, Arabic- elementary,
Working skills with PC: User of Microsoft Office, internet
Driver's license: The category«В»
Personality descriptions
• Communicability
• Purposefulness
• Independence
• Activity
• Learning ability