Contact information

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Work experience

Merchandising Supervisor

from 07.2024 to 08.2024 (2 months)
Elevate, Дистанційно (Пошук персоналу, HR)

* Coordinated logistics for merchandising operations during the Olympic
Games 2024.
* Superviseda teamandensuredoperations ransmoothly

Receptionist & Guest relation spetialist

from 06.2024 to now (1 year 8 months)

* Handled guest bookings and inquiries through Booking.com and email
platforms.
* Managedgrouprequests andpreparedtailoredproposals.
* Resolvedguest complaints, ensuringahighlevel of client satisfaction.

Executive assistant to CEO

from 05.2023 to 04.2024 (1 year)
AltexSoft, Дистанційно (IT)

*Managing the CEO's schedule efficiently.
*Organizing both business and personal travel arrangements, including visas, flights, hotel accommodations, apartments, car bookings, and restaurant reservations.
*Liaising with external parties, such as vendors, contractors, customers, and media representatives, on behalf of the CEO.
*Handling the CEO's expense reports and reimbursements accurately.

Business Development Officer

from 01.2022 to 05.2023 (1 year 5 months)
Freelance, Avignon, France (Хімічна промисловість, фармацевтика)

* Identified and pursued new business opportunities to expand company's client business.
* Conducted market research and analysis to identify trends, competitors, and potential areas for growth.
* Actively generated leads, created proposals, and participated in sales meetings.
* Represented the company at Cosmoprof exhibition in Bologna, Italy.
* Provided regular updates to management on business development activities, results, and market insights.

Sales & Events Coordinator

from 02.2021 to 09.2021 (8 months)
Grand Cosmopolitan Hotel, Dubai (Готельно-ресторанний бізнес)

* Coordinated sales activities, including lead generation, tracking, and follow-up.
* Assisted sales representatives with client presentations, proposals, and contracts, ensuring accuracy and adherence to company standards.
* Monitored and analyzed sales performance, providing regular reports and insights to management.
* Conducted Hotel site inspections and Hotel Familiarization Trips.
* Represented Hotel in Arabian Travel Market exhibition.
* Organized and coordinated business travel for Sales Department Managers.

Administrative Assistant

from 03.2018 to 12.2020 (2 years 10 months)
The St.Regis Abu Dhabi Hotel, Abu Dhabi (Готельно-ресторанний бізнес)

* Streamlined F&B Department office operations by efficiently managing filing systems, scheduling appointments, and handling correspondence.
* Assisted Department Head with monthly marketing promotions planning and preparation.
* Answered inquiries about hotel, venues, events.
* Coordinated event organization process (reservations, payments,
entertainment contracts and licenses).
* Led and supervised Restaurant reservation team.
* Managed office supplies inventory.

Education

Donetsk National University

Economic, International Economy, Донецьк
Higher, from 2003 to 2009 (6 years)

Additional education and certificates

Digital Marketing, Kyiv

2021

Train the Trainer Program Dubai

2016, 3 months

Knowledge and skills

• Самомотивація
• Booking.com
• Бронювання номерів
• Активність
• Урегулювання конфліктів

Language proficiencies

• English — fluent
• Ukrainian — fluent
• Spanish — beginner
• French — beginner