Svitlana

SVITLANA VORONOVA QUALITY ASSURANCE ENGINEER
Kyiv | Ukraine | Viber | WhatsApp | Telegram: [open contact info](look above in the "contact info" section)
e-mail: [open contact info](look above in the "contact info" section)
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PROFESSIONAL SUMMARY

 Over 5 year of experience in quality management and control in retail operations
 Solid understanding of Software Development Life Cycle (SDLC), Software Testing Life
Cycle (STLC), testing methodologies (Agile and Waterfall), analysis and definition of SDLC
stage related deliverables
 Proficiency in creating high-level QA test plans, schedules and strategies; developing test
scripts and test data requirements based on design specifications and their execution during
the validation process
 Proven experience working with smoke, functionality, integration, conformance, compatibility,
and user interface testing
 Systemic approach to fault-finding, error trapping and monitoring, reporting, resolution
discussions and risk analysis
 Practical experience using test and detect management tools (JIRA)
 Extensive experience in analyzing business requirements

TECHNICAL SKILLS

 Defect Management Tools: JIRA  Operation Systems: Windows XP/7/10,
 Database: MySQL, SQL Mac OS, iOS
 Technologies and protocols: TCP/IP,  Microsoft Office Suite: Excel, Word,
HTTP, HTML, SOAP PowerPoint, Teams

SOFT SKILLS

 Result oriented and quality focused  Strong passion to learn new things
 Strong time management,  Ability to plan, prioritize and complete
communication, interpersonal and multiple tasks in changing deadlines
collaboration skills environment
 Efficient team player  Attention to details with analytical mind

PROFFESIONAL EXPERIENCE

2022-2023
QA Software Testing

Manual website platform testing
 Test plan development including the composition of a checklist, verification of test cases, bug
detection, compilation of bug reports, and tracking in JIRA
 Testing of user forms
 Functional testing: authorization, user and registration forms, navigation testing, checking the
search functionality and the relevance of the output results
 Compatibility testing: Viewing the site and checking the correct display of fonts using
different browsers and their versions
Manual mobile platform testing
 Functional testing (installation, updates, authorization and registration, ordering, payment,
etc.)
 Usability testing (menu items, options, buttons, settings and app navigation).
 User interface testing
 Application speed

2013 – 2022 (9 years) Laura Ashley
Operational Quality Analyst

 Strategic and day-to-day analysis of retail operations
 Preparation of sales plans for the retail network; control over their implementation
 Analysis of weekly sales activities, identifying weak points and advising on
improvements
 Managing and leading a quality control department
 Established and evolved formal QA processes in operations
 Designing the company’s quality procedures, standards and specifications
 Responsibility for monitoring, optimizing and reporting on strategic initiatives as well as
evaluation of marketing campaigns
 Working with operations and strategy teams to align commercial strategy, marketing
priorities and business objectives
 Remote management and coordination of regional stores
 Providing feedback, recommendations and suggesting solutions to executive team on
competitive activity, market trends and on-goings in the industry
 Design, development and launch of new stores

2010 - 2013 (3 years) New Look
Product Manager

 Working with operations and strategy teams to align strategies, marketing priorities and
business objectives
 Development of marketing strategy and immediate marketing plans
 Building a strong visual merchandising team and leading them to drive quality standards and
take accountability for excellence
 Training and development of the team to effectively promote the brand through effective
merchandising
 Creating and assembling seasonal styles to marry market demand with available inventory

EDUCATION

 Certified in QA Software Testing
Skill Up/Kyiv

 Bachelor of Science in Finance
Academy of Labour and Social Relations, Kyiv, Ukraine

LANGUAGES

 Ukrainian – native

 English - intermediate