Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/9561738/

Work experience

Administrative assistant

from 09.2021 to now (5 years 3 months)
Asentiv, Дистанційно (Приватні особи)

Administrative & Marketing Support Specialist

• Provided administrative and marketing support for a consulting company and then an American football team in Switzerland for the same owner.
• Managed documents, calendars, meetings, travel arrangements, and business communication.
• Updated website content through website backends.
• Worked with e-commerce and sales platforms, including Shopify and Printify, and handled payments and invoicing using Stripe and Bexio.
• Created presentations, basic graphic designs, and marketing materials using Canva.
• Designed and scheduled social media content and supported marketing campaigns.
• Coordinated merchandise design, ordering, and production, including branded items with official logos.
• Managed procurement and ordering of office supplies and business materials.
• Organized projects and workflows using Trello and coordinated client communication and follow-ups.
• Participated in a work-related trips to Switzerland, gaining international work experience.

Customer support representative

from 07.2021 to 09.2026 (5 years 3 months)
Source furniture, Дистанційно (Оптова торгівля, дистрибуція, імпорт, експорт)

Customer Service Representative
Source Furniture, USA
September 2021 – March 2023
•Responded to customer inquiries via email with professionalism and accuracy.
•Created, managed, and led cases related to product damage and repair.
•Provided real-time support through the company’s live chat system, ensuring quick resolution of customer concerns.

Education

USPU

Foreign languages, Умань
Higher, from 2016 to 2022 (6 years)

Knowledge and skills

• WordPress
• Canva
• MS Excel
• MS Word
• MS Office
• MS PowerPoint
• Ведення онлайн-чатів
• Уміння працювати в режимі багатозадачності
• Ведення CRM
• Користувач Salesforce
• Відповідальність
• Здатність до навчання
• Адаптивність
• Дисциплінованість
• Організованість
• Неконфліктність

Language proficiencies

• English — advanced
• German — beginner