Svitlana

Dobrovolska Svitlana
Leading specialist, deputy manager

Age: 47 years
City: Mykolaiv
Contact Information
Address: Solanyi district, Mykolaiv
Phone: [open contact info](look above in the "contact info" section)
E. mail: [open contact info](look above in the "contact info" section)

Experience

Deputy head of the post office
from 08.2022 to 02.2023 (6 months)
Ukrposhta, Mykolaiv (logistics)
Duties: Organization of the work of employees of the postal department. Implementation of the department's planned indicators. Improvement of professional training of personnel. Control over the appropriate level of quality and compliance with technological processes. Carrying out the official duties of the chief during his temporary absence.
Financial Reports. Team work.
Bank manager (in different positions)
from 12.2018 to 07.2022 (3 years 7 months)
Alfa-bank, Mykolaiv (Finance, banks)
In different departments, in different positions: Attracting business entities to the bank, lending to businesses and individuals, attracting and advising individual clients, attracting and issuing various banking products to individuals and businesses.
Duties: on all posts- monitoring datas, impementation planned indicators, financial analisys of clients
Sales Representative
from 01.2016 to 09.2018 (2 years 8 months)
Companies "Kryvoozerska", "Irbis", Mykolaiv (Wholesale trade, distribution, import, export)
Duties: Meetings with store managers, presentations, drafting and support of contracts, installation of equipment, control of receivables
Manager of wholesale and retail sales
from 11.2010 to 11.2012 (2 years)
Dealer of Kyivstar (Ukraine) and Beeline (Kazakhstan) (retail sale of the Internet to the population), 2020 - wholesale of LEDs, Mykolaiv (Wholesale trade, distribution, import, export)
duties- remote presentation and sale of services, a culture of communication with potential customers, maintaining an order for a contract,
achievements - the organization of the customer base and potential customers, the number of successful contracts.
Education
-Mykolaiv Agrarian University
"Public management and administration", Mykolaiv
Still learning, from 2020 to 2024 (4 years)
Distance study, last year
-Mykolaiv Polytechnic College
Computing, Mykolaiv
Higher, from 1992 to 1995 (3 years)
"Programming of automated control systems"

Additional education and certificates
Course "1C", course "Inspector of personnel department" (2012)
Online course - Open data - certificate https://cutt.ly/87gNUSk
Online course - Digital education for civil servants - certificate https://cutt.ly/K7gNBiS
Online course - Google tools for civil servants certificate https://cutt.ly/27gBH7n
Online course – Project management сертифікат https://cutt.ly/L5gyKQe
Online course – Data visualization сертифікат https://cutt.ly/j5nNlk8
Google Co Foundations of Project Management https://cutt.ly/Rwq7GPur

Professional skills
MS Excel, MS Word, MS Power Point, 1C (accounting program), MS Outlook, Windows, Email, Internet User, CRM, messengers, sales techniques and the ability to apply them in practice; GOOGLE TOOLS, social networks, Trello or Asana or another program for team work, DATA VIZUALIZATION, project management.
English ─ intermediate
Additional Information
knowledge of office equipment (printer, scanner, copier), ability to make quick decisions, literacy.
office management, recruitment.
personnel administration.
Presentation skills.

Personal qualities-
I love to help people.
Communicability, responsibility, diligence, quick learning, stress resistance, results-oriented, self-confidence, creativity, flexibility.