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Work experience

Manager, Sales Manager (Internet magazine)

from 01.2023 to 04.2023 (3 months)
BO Oliyarnik, Дніпро (Роздрібна торгівля)

B2B, CRM, C2C, 1S, Bitrix24, advise on goods and services, work with warehouses, residue control, payment verification, work with reviews, cold and warm calls, account manager, consulting on the company's products, working with objections, concluding agreements.

From Master in the repair of the techniques till rose to Deputy Director

from 02.2022 to now (2 years 4 months)
BO Machutsky, LTP "Allo", Дніпро (Телекомунікації, зв'язок)

•Ability to compare what the client says and what he really wants!
I will find inaccuracies that others miss. Thanks to this skill,
customers were satisfied.
•software installation and software update
•application installation
•root, jailbreake and other
•testing: system, functional, smoke, non-functional(stress,
productivity and loads, stability and reliability), positive and
negative.

Repairs, permanent customer service.

from 02.2022 to 12.2022 (10 months)
ВО, Дніпро (Телекомунікації, зв'язок)

Education

National Academy of Public Administration under the President of Ukraine, Dnipro, Ukraine (Master)

Management and administration, Дніпро
Higher, from 2018 to 2019 (1 year)

Dnepropetrovsk University of Chemical Technology, Dnipro, Ukraine

Technology high-molecular coupling, Дніпро
Higher, from 2003 to 2008 (5 years)

Additional education and certificates

QaTestLab, Fundamentals of software testing, Dnipro, Ukraine (Certificate)

2022, 1 month

Advanced training courses in universology and psychology, psychosystemology, Dnipro, Ukraine

2016

Sales trainings and objection handling LLC Concord-Ltd, Dnipro, Ukraine

2013

School of English by Valery Solovov, Dnipro, Ukraine (without TOEFL)

1998-2003

Knowledge and skills

Language proficiencies

English — advanced

Additional information

Summary

•Experience of preparing test plans, test cases; preparing the
easy-to-reproduce bug reports.
•Motivated and always open for the new knowledges.
•Well organized and detail-oriented.
•Well-developed understanding of computing, internet
technologies, and mobile applications architecture.
•Pragmatic. Enjoy working as a part of a result-driven team.
•Analyze mistakes and prevent them in the future.
•On previous works guided by Agile and MUTII.
•Languages - English (C1), Russian (Native), Ukrainian (Native).

Technical Skills:

Platforms: Windows, Mac OS, Linux.
Mobile Platforms: Android, iOS, Windows Mobile, Blackberry
OS
Markup Languages: HTML, XML, CSS
Networking: TCT/IP, FTP, HTTP
Browsers: Chrome, Safari, Firefox, Opera, Microsoft
Edge
QA: Bug Trackers: Mantis, Jira. TestRail,
TestLink, VSCode, Ninja, Dev Tools,
ColorZilla, Resizer, Figma, Photoshop and
others