Bohdan

Name: Bohdan Lutsyk

Phone: [open contact info](look above in the "contact info" section)

Date of birth: 31/03/1999

City: Lviv, Ukraine

E-mail: [open contact info](look above in the "contact info" section)

EXPERIENCE:

02/2018 –04/2018
Realtor (self-employment)
• Monitoring of relevant information about real estate;
• Direct communication with the client, selection of an apartment or a house.

07/2019 – 10/2019
Employee at the food quality department («J.G. Niederegger GmbH & Co.
KG», Germany)
• Work with identification of product shortages;
• Propose ideas and solutions for improved quality procedures;
• Quality control of finished goods.

09/2020 – 01/2021
Production Planner in “Time&Space Ukraine”
• Production optimization and planning;
• Creation of weekly and daily plans for the warehouse and production line;
• Assist production manager in maintaining working issues;
• Creation of export plans;
• Communication with European clients;
• Detect and report defects to ERP system clearly.
03/2021 – 01/2023
Customer support representative in “Livingston research”
• Interaction with existing customers via text interface;
• Advising on the order procedures;
• Providing assistance with the web interface;
• Handling complaints and issues;
• Working side by side with Customer Sales Representatives;
• Interteam cooperation with Team Leaders and Quality assurance
department.

03/2023
Freight Broker in “Logity”

• Scheduling and dispatching drivers to appropriate locations according to
predetermined schedules, customer requests or immediate needs
• Speaking with driver/broker/customer/team to resolve any problems, issue or
requests
• Being in charge of communications and operation of your trucks
• Being in charge of driver’s payment calculation
• Being responsible for documentation referring to the load

SKILLS:
• English Level upper-intermediate (B2);
• Good analytical & data modelling skills;
• Analytical and strong problem-solving skills, with attention to details;
• Experience of work in international companies;
• Strong knowledge of Google Tools and MS Office; fluent Internet user;
• Strong understanding of Project Management and OOP principles;
• Good knowledge of Information Systems Design.

Additional Information

● Responsible, result-oriented, polite, punctual;
● Foreign passport;
● Strong negotiating skills;
● Great desire to learn and develop; have an interest in sales and marketing;
● Worked with different types of CRM.

EDUCATION: September 2016 – December 2021 (Master’s Degree)
Ivan Franko National University of Lviv
Institute of Computer Sciences and
Informational Technologies