Contact information

You can get this candidate's contact information from https://www.work.ua/resumes/9603402/

Work experience

Customer support representative

from 07.2022 to 12.2022 (6 months)
Balea cosmetics, Other countries (Beauty, fitness, sports)

Achieved high customer satisfaction ratings: Maintained a high level of customer satisfaction by resolving issues quickly and effectively.

Met and exceeded sales targets: Met or exceeded sales targets by upselling complementary products to customers.

Resolved complex issues: Successfully resolved complex customer issues that required problem-solving and critical thinking skills.

Improved processes: Identified and implemented process improvements to enhance the customer experience and reduce response time.

Received positive feedback from customers: Received positive feedback from customers for excellent customer service and communication skills.

Education

Uzhhorod National University

Medicine, Uzhhorod
Higher, from 2021 to 2027 (6 years)

Knowledge and skills

• Diligence
• Handling objections
• Communicability
• Incoming line
• Second line of support
• The first line of support
• Conducting online chats
• Fast typing
• Multitasking

Language proficiencies

English — fluent

Additional information

A team player, detail-oriented, proactive, and adaptable. Love playing the Piano, walking and love Badminton