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Віталій

Key account manager

Age:
36 years
City of residence:
Boiarka
Ready to work:
Bilohorodka (Kyiv Region), Boiarka, Chabany, Hatne, Irpin, Kyiv, Petropavlivska Borshchahivka, Sofiivska Borshchahivka, Sviatopetrivske, Vyshneve (Kyiv Region)

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Vitalii Satanivskyi
Personal Information:
Date of birth – July 17, 1989
Marital status – married
Address:
Kyiv region, Fastivskyi district, Boyarka
Contacts:
[open contact info](look above in the "contact info" section)
[open contact info](look above in the "contact info" section)
Desired Salary: 50 000 UAH net (only with deferment from
military service)

Experience:

Mar 2025 – Export Specialist, PARITET-K, LTD
May 2026 https://griffonsafes.com.ua/

Key • Conducted online meetings, email correspondence, and phone communication
Responsibilities: with existing and potential customers
• Managed a portfolio of 15+ B2B customers
• Identified and developed new business opportunities and customers
• Processed agreements from negotiation to final sign-off
• Resolved ad-hoc operational issues, including shipment damage, invoice
discrepancies, and delivery disruptions
• Prepared export documentation, including:
- Specifications with purchasing items, Incoterms, and payment terms
- Invoices
- Packing lists
- Other export-related documents
• Processed incoming orders and requests from B2B and B2C customers
• Controlled payments and monitored account settlements

Main • Increased sales turnover by 12% YTD vs LY YTD, while the overall export
achievements: department showed a decline of 1%
• Sold the most expensive safe in the export department for EUR 7,200 with an
approximately 300% margin

Aug 2024 – Import Specialist, Purchasing Department – Military Industry (NDA)
Dec 2024 no website available

Key • Processed import-related documents:
Responsibilities: - Prepared specifications with all necessary details (purchasing items,
Incoterms, payment terms)
- Analyzed market prices for items purchased
- Aligned documents with economic and financial departments

• Maintained a database of technical commodity descriptions of items for shared
use on Google Drive

Main • Simplified the data exchange process for import-related documents by
achievements: developing a centralized Google Drive file for technical descriptions
Feb 2020 – Field Sales Executive, DHL Express Ukraine
Jul 2024 http://www.dhl.com.ua/

Key • Conducted F2F meetings to present services to clients
Responsibilities: • Managed a portfolio of 150+ clients and supervised four regional agenсies
across Ukraine
• Executed B2B telephone sales and processed agreements from negotiations
to final sign-off
• Resolved ad-hoc issues such as shipment damage, invoice errors and network
disruptions
• Trained and coached new employees
• Participated in the annual DHL sales review conferences

Main • 2024 - ranked 2nd in European Sales Champion Club based on shipments and
achievements: sales revenue KPIs for Jan-Jun 2024
• 2023 - received the Gold Award in the Europe Sales League based on
shipments and sales revenue KPIs
• 2021 - ranked 2nd in Ukrainian Sales Champion Club based on shipments and
sales revenue KPIs

Apr 2017 – Telephone Sales Executive, DHL Express Ukraine
Feb 2020 http://www.dhl.com.ua/

Key • Executed B2B telephone sales
Responsibilities: • Managed a portfolio of 500+ clients including global accounts
• Processed agreements from negotiations to final sign-off
• Conducted F2F meetings to present services to clients
• Resolved ad-hoc issues such as shipment damage, invoice errors and network
disruptions
• Trained and coached new employees
• Participated in the annual DHL sales review conferences
• Represented DHL at national marketing events such as Ukrainian Fashion
Week (2017–2018)

Main • 2019 - ranked 2nd in Ukrainian Sales Champion Club based on shipments and
achievements: sales revenue growth
• 2018 - achieved 2nd place in Europe during the STP campaign (Shipment To
Profile - smart discount management)
• 2018 - ranked 3rd in Ukrainian Sales Champion Club based on shipments and
sales revenue growth

Dec 2014 – Client Manager, Internet Sales Department, Ecosoft LLC (Dr Voda branch)
Jan 2017 https://voda.com.ua/, http://www.ecosoft.ua/

May 2013 – Delivery Operator, Project “Metro for Office”, Contact Center, METRO Cash &
Nov 2013 Carry Ukraine
https://www.metro.ua/

Aug 2011 – Information Material Handler, Contact Center, METRO Cash & Carry Ukraine
May 2013 https://www.metro.ua/
Education & Courses:

• 2023 - DHL Express refreshment training on sales insights for specialists

• 2021 - DHL Express training on advanced sales skills and insights

• 2018 - DHL Express cross-functional curriculum in Brussels, Belgium:
Student of Certified International Specialist Program (Physical Network, IT
Process, Customs Expertise, Customer Service)

• 2017 - DHL Express qualification seminar on dangerous products delivery

• 2016 - Ecosoft qualification seminars on goods for sales specialists

• 2014 - Educational and training center «Navigator»: 1С for managers

• 2013 - METRO Cash & Carry qualification seminars on sales, complaints
processing and communication skills

• 2012 - British Council, General English, Upper-Intermediate level (excellent
grade)

• 2011 - Kyiv National University of Trade and Economics, Faculty of
Economics and Entrepreneurship, specialized in International Trade
(Commercial Operations), Master’s & Bachelor’s degrees

Skills:

• Sales Expertise: B2B and B2C sales
• Communication: Strong interpersonal and negotiation skills
• Leadership: Supervised a team of 10 people
• Analytical Skills: Proficient in data analysis and market research
• Languages: Ukrainian (native), English (upper-intermediate, conversational)
• Technical Proficiency: Advanced user of Microsoft Office, Google Docs, 1C
• Driver’s license: Category B

Interests & Hobbies:

• Basketball, skiing, ping-pong, football
• Traveling and exploring cultures and destinations

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