Contact information

The job seeker has entered a phone number and email.

You can get this candidate's contact information from https://www.work.ua/resumes/9619773

Work experience

HR-менеджер

from 12.2020 to 01.2023 (2 years 1 month)
Devoop, Київ (IT)

Responsibilities on this position were as follows:
- Conducting professional correspondence;
- Recruitment of new employees;
- Interviewing;
- Troubleshooting;
- Creating of and adapting new working processes;
- Workflow control;
- Development, planning and conducting of trainings and new training methods;
- Mundane reporting;
- Performance management.

Support Agent

from 05.2020 to 12.2020 (7 months)
Devoop, Київ (IT)

Responsibilities on this position were as follows:
- Handling customers' complaints;
- Phone consulting;
- Managing incoming phone calls;
- Assessing customers' needs;
- Engaging with costumers' through chats;
- Problem solving;
- Maintaing customers' orders throughout its' enite lifespan from start to finish;
- Handling other forms of correspondence with customers and collegues.

Education

ХНПУ ім. Г.С. Сковороди

Факультет іноземної філології, бакалавр, Харків
Higher, from 2015 to 2019 (4 years)

Knowledge and skills

Language proficiencies

• Ukrainian — fluent
• Russian — fluent
• English — advanced
• German — beginner

Additional information

I'm a team player, with strong leadership skills. I enjoy working with people, no matter if as colleagues or as a teacher or trainer and students.
I'm extroverted, self-assured and a quick learner, eager to improve on my skills and help others achieve the same.

In my free time, I enjoy watching movies and reading books, often in English, as well as writing in English on my own, should it be literature pieces or just engaging with people on twitter or reddit.
My English pronunciation is clear, with a distinct American accent.

Contact me through my Telegram: https://t.me/pttundntfd

На початку поточного року (на жаль) був закритий мій ФОП 3-ї групи, отож, будь ласка, враховуйте це, перш ніж пропонувати мені роботу.
So long, and thanks for all the fish!