Анна

WORK EXPERIENCE
Unilever Poland, Katowice
Executive leadership specialist/
Uni Ops in Market Operations Team Assistant
01/01/2023-current job

Duties:
Manage Vice President calendar
Organize business travel for VP and UniOps Europe
team
Preparation of travel agenda
Process expenses due to compensatory policy
Organize events and workshops
Prepare and share communications to all
employees
Perform administrative duties

ANNA KOSIAK Visa and Immigration Officer
CAREER OVERVIEW VFS Global, Warsaw
18/07/2022-25/12/2022 ( project work)
Poland (starting from 2022): officer in Visa
Application Center, on CAUET projet.
Duties:

Ukraine (career till 2022): more than 2 years Processing VISA applications and data entry
of work in the largest international bank of Collection and scrutiny of documents and passports
Ukraine, passing the way from an administaror at the Application Centre
Handover of Passports to the specific High
of a brach to junior product and project
Commission and/or its consulates
manager in departament of corporate
Handover of passports to Courier/Applicants
customers.
Handling of postal applications
Handling customer queries in person, by email and
on the telephone
Fee collection and cash handling
KEY SKILLS & KNOWLEDGE Preparing reports for day to day transactions.

MS Office (PowerPoint, Word, Excel)
Canva, Miro
Confluence, Jira
Agile metodology, Scrum basic principles
Preparation of technical documentations
with requirements
legal documents (like standarts of products)
Creation & writing of standart operational
procedures for users
Creation of textual and visual content for
web sites and landing pages on web site
Creation of product catalouge for
corporate clients
Analysis of the market and creating
beanchmarks
Cooperation with different stakeholders
 WORK EXPERIENCE WORK EXPERIENCE

Raiffeisen Bank Ukraine Raiffeisen Bank Ukraine
Department corporate products and business Administrator of a branch, Retail
development 26/03/2021-16.07/2022 06/11/2019-11/12/2020

Duties:
I had been working in product development for
corporate clients in cash management division. My
responsibilities included: meeting and receiving clients;
analysis market, tendencies and validation initial consultation of clients;
hypothesis via interviews with clients to clarify their checking the correctness of registration of
needs payment documents;
conducting design sprint of new product/process accurate and timely transfer of payment
creating roadmaps documents for processing;
cooperation with other stakeholders during control over the execution of operations on the
development of new products and their support ( accounts of individuals and legal entities;
such as legal, compliance, operations, marketing, control of cash transactions of individuals and
currency control and so on) legal entities,
preparation of all necessary documents for formation of documents of the day (reports on
implementation of products and processes executed payments);
preparation of presentations and other marking acceptance/accounting/destruction of bank cards;
materials for clients formation of legal cases of clients (scanning and
updating external website archiving of documents).
creating benchmarks, analysis of tariffs
Results:
development a non-resident account for legal EDUCATION
entities (e2e process)
development an escrow account (e2e process ) 2015 - 2019 Taras Shevchenko National
creating content, design and handling of landing a University of Kyiv
new pages on an external website for cash Faculty of Law, bachelor's degree
management products
https://raiffeisen.ua/korporativnim-
kliyentam/rahunki-i-platezhi/specialni-poslugi-cash-
manager Additional activities
creating content and design for product catalogue 09.2021 -12.2021 - participation in StartUp
Academy from Raiffeisen Bank JSC. Our project is
development of a new process - opening accounts
"Customer story" which is a winner.
abroad for companies
Agile training
participation in development of Group CRM Product development training from Dmytro
development a deposit module in client-bank Nezabytkovsky

CONTACT DETAILS

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