Олександр

Oleksandr Meliushko
Customer Support Representative
 [open contact info](look above in the "contact info" section)  [open contact info](look above in the "contact info" section)

 Kyiv  t.me/…

Summary
Results-driven and highly motivated individual with a passion for technology and a desire to learn. Possess strong
communication and interpersonal skills, as well as experience in customer service. Driven to become a valuable asset in
a tech support role, ready to take on new challenges and drive success for a new company.

Professional Skills
Customer Service Objection Handling Troubleshooting
Project management skills Teamwork and collaboration Critical thinking skills
skills

Work experience
Nova Poshta • Interact with clients to diagnose issues and provide step-by-step instructions to
Head of Department ix issues;
• Communicate customer issues with the team and devise ways of improving the
01/2022 - 05/2023
customer;
experience, including resolving problems and complaints;
• Develop and maintain good relationships with customers and team members;
• Provide support, including procedural documentation and relevant reports;
• Train and manage Customer Service Assistants and Representatives;
• Set customer satisfaction targets and work with the team to meet targets
consistently;
• Maintain an orderly work low according to priorities.

Education
Odessa State Environmental BA Degree in Meteorology
University (OSENU)
2009 - 2014

About
Work preferences I demonstrate exceptional pro iciency in both team-based and independent work
environments. Within a team, I thrive by fostering open communication,
maintaining an optimistic outlook, and appreciating a well-developed sense of
humor among colleagues. Moreover, I place signi icant importance on continual
professional and personal growth, and I actively seek out opportunities that
facilitate such development.