Моника

Monika Mkhitaryan
R I S K M A N A G E R / F I N A N C I A L A N A LY S T / P R O J E C T M A N A G E R

Profile Details
Kyiv, Ukraine
Multitasker with a dedication to increasing company sales and maintaining accuracy through
[open contact info](look above in the "contact info" section)
long hours of meticulous work.
[open contact info](look above in the "contact info" section)
Experienced in meticulously and methodically assessing customers' portfolio batches
each day.
DRIVING LICENSE

Excellent reporting and documentation skills. Eager to contribute to team success through Yes
hard work, attention to detail, and excellent organizational skills.
D AT E / P L A C E O F B I R T H

16.04.1999

Employment History Chernihiv

KeepPet Inc., California, USA
Skills
May 2022
Adaptability
Head of business development
Project Management UkrEnergo, Kyiv Risk assessment
February 2019 — M a y 2019

Completion of paperwork and documentation. Cost-benefit analysis
Studying the conditions of tenders.
Effective Remote Work
Customer Support Representative, CleverForever, Kyiv
J U LY 2 0 1 9 — D E C E M B E R 2 0 2 0 Negotiation and closing

Evaluated customer information to explore issues, develop potential solutions and maintain
Claims investigation and
high-quality service.
research
Achieved and consistently exceeded revenue quota through product and service promotion
during routine calls. Client Relationship Development

Maintained accurate and current customer account data with manual forms processing Computer and Internet Skills
and digital information updates.
Organization, Timemanagement
Participated in ongoing training to learn new products and enhance skills to optimize customer
support delivery.
Business requirements

Financial and Risk Analyst, EverFX, Kyiv
F E B R U A RY 2021 — N O V E M B E R 2021

Developed and controlled execution of reporting and analytic for Risk Department. Built and
Languages
harmonized operations reports for senior managers and executives. Reviewed transactions to
English
identify potential risks and ideal mitigation strategies. Performed risk evaluation of

ChargeBacks and handled rebuttal process directly Germany
with banks.
Armenian
Analyzed and identified risk factors, facilitating the reduction of delinquencies on new
volumes and recommending risk-averse underwriting strategies. Ukrainian
Investigated allegations to check the validity and recommend actions to minimize risk.
Russian
Education Hobbies
Tennis Self-
Certificate of Complete Secondary Education, Lyceum of Foreign
education
Languages 22, Chernihiv Martial Arts
S E P T E M B E R 2005 — M AY 2016 Swimming
Politics
Bachelor, Institute Of International Relations , Kyiv Driving
S E P T E M B E R 2016 — JUNE 2020
Stretching

Major: International economic relations

Magistracy, Institute Of International Relations , Kyiv
J A N U A RY 2020 — J A N U A RY 2022
Major: International business

MBA Program, University of Leipzig, Leipzig

Courses
Microsoft Office Course : Excel, Word, PowerPoint.
M A R C H 2020 — APRIL 2020

English advanced course C1, Skyeng