Yulia

Iuliia Tykhonova
Sales Agent

Barcelona, Spain
[open contact info](look above in the "contact info" section) · [open contact info](look above in the "contact info" section)

Linkedin
Profile
My strengths focused on selling, negotiating, working under pressure,
Languages
quick-operative work, and multicultural communication.
Ukrainian

English Employment History
911 INTERPRETER (Canada and U.S. market) , Mital Patel, Barcelona
German
July 2022 — Present
Spanish; Castilian • Worked to ensure a positive and hassle-free customer experience.
• Helped to increase customer return rates by providing excellent customer
Russian service at all times. • Remained positive and hopeful even in stressful situations.
• Brought forth a willingness to grow and learn every day.
• Problem solving
Skills
Time Management Sales Agent CITY TRAVEL UA, Viktoria Mamedova, Kiev
January 2019 — January 2020
Teamwork
• Responsible for selling travel packages and services to customers. I have a
strong understanding of the company's products and services, as well as the
Leadership Skills
travel industry as a whole.

Fast Learner • Skilled in customer service and communication, interacting with customers
regularly as well as able to listen to customers' needs, answer their questions,
Adaptability and provide recommendations that meet their budget and preferences.

• Responsible for managing my own sales pipeline, which means I am organized
Ability to Multitask
and self-motivated, keep track of leads, follow up with potential customers, and
close sales.
Leadership
• I meet sales quotas or targets and am comfortable working under pressure and
Ability to Work in a Team convincing the client to purchase the product from the company.

• I handle administrative tasks, such as processing payments and booking
Effective Time Management
reservations as well as comfortable using booking and reservation systems and
being detail-oriented to ensure that all information is accurate and up-to-date.
Microsoft Office

Real Estate Agent , Inna Perekrest, Kiev
Ability to Work Under
February 2020 — December 2020
Pressure
• Brought forth excellent customer service skills and a commitment to customer
Customer Service satisfaction.
Communication Skills • Cooperated with owners and international clients, organized the visits, help
with contracts, and the organizational process of purchasing/renting apartments
and houses.

• Quick and operative work to get the best result by having loyal clients.

Marketing agent and Sales Agent D&D Leasing, Dmitriy Drebot, Kiev
January 2019 — Present

• Working on new strategies to reach the target and new loyal clients

• Problem-solving - finding the best and quick solutions
• Price negotiation

• Work under pressure - quick solutions

Education
Bachelor Public Relations & Communication, European Business
School, Barcelona
September 2019 — February 2022

High School Diploma, , American International School, Salzburg,
Salzburg
September 2016 — June 2019

Business Administration, University of Derby, Barcelona
September 2019 — January 2023

References
References available upon request