Faith

Contact information

The job seeker has entered a phone number , email and address.

You can get this candidate's contact information from https://www.work.ua/resumes/9741969

Work experience

Freight Forwarder

from 01.2022 to 03.2024 (2 years 2 months)
Regent Logistics | USA, Remote (Transportation and logistics)

I'm a professional with extensive experience in the following:
• Handling international logistics matters related to international freight forwarding, shipping lines & courier companies. - Air Import & Export with USA, INDIA, CHINA, UK, TH, NL, ID, SG, IL
• Warehousing and Distribution, 3PL Management, Product Labeling, Carton and Pallet Labeling.
• Production Planning at Supplier End, Procurement, Payments to Suppliers, Pre-Shipment
• Supplier Relationship Management
• Cargo Booking with Shipping Lines, Airlines, and Consolidators.
• Documents such as SLI, Bill of Ladings, TSA, Cargo Manifest, Commercial Invoice, Packing List, RC, POD, MAWB & HAWB, and AES
• Constantly Monitors Shipments from Pick-up until Cargo delivery.
• Classification of Tariff Code.
• Preparation of Rates and Quotation
• Import and export compliance
• Warehousing and deliveries management
• Expert in data entry operation and Data Scraping (Company Name, Address, Email, Phone Number... etc.)
• Trucking: experience with Load Manager, Sylectus, Primus. CargoVan, Box truck, and Reefer truck dispatching.
• Outbound and Inbound domestic trucking such as FTL and LTL

Dispatcher / customer services rep

from 06.2020 to 09.2021 (1 year 3 months)
Appliance repair company, USA, Remote (Public and business services)

My responsibilities as a customer service representative/dispatcher included:
- answering customers' questions
- resolving problems
- booking appointments
- ensuring customer satisfaction
- attending to inbound and outbound calls
- communicating company interests and policies to customers.
- dispatching technicians for repairs

User tester

from 01.2020 to 07.2020 (6 months)
user testing, Remote (IT)

As a user tester, I think out loud while testing products which give insights to companies about customers' perspective.

Education

vinnystia national medical university

Medicine, Vinnytsia
Higher, from 2018 to 2024 (6 years)

Additional education and certificates

computer course

2017,8 months

Knowledge and skills

Language proficiencies

English — fluent

Additional information

Freight forwarder, Dispatcher, order processor/fulfillment, and customer support representative are all positions I've held in the past.

I am committed to contributing positively as both a team member and an individual to ensure complete client satisfaction.

Thank you for considering my resume.

I eagerly await the opportunity to discuss how I can bring my multifaceted expertise to your team and contribute to your success.