Daniel
Dispatcher (Customer support, Sales), 38 000 UAH
- Employment:
- Full-time.
- Age:
- 32 years
- City of residence:
- Kyiv
- Ready to work:
- Remote
Contact information
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You can get this candidate's contact information from https://www.work.ua/resumes/9818469
Work experience
Dispatcher
from 01.2023 to 02.2024
(1 year 1 month)
American Transport Inc., Pennsylvania (Transportation and logistics)
Scheduling drivers to make freight deliveries or collect shipments and packages.
Calling,texting and email quotes to customers
Preparing dispatch documents, as well as generating freight bills and invoices.
Booking/making reservations for customers,
Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
Tracking customers' cars and providing updates to customers.
Updating customer information on the CRM system.
And other responsibilities as assigned by my supervisor.
Sales representative
from 06.2022 to 11.2023
(1 year 5 months)
United idea solutions, Remote (IT)
- Generating leads.
- Negotiating contract with clients.
- Preparing contract.
- Answering questions about company's product and services.
- Maintain positive relationships with customers.
- Planning sales strategies.
- Preparing weekly and monthly reports.
Call center operator
from 10.2021 to 03.2022
(5 months)
NY MEDICALS, Remote (Medicine, pharmacy)
- Provides assistance to patients and others contacting the clinic.
- updated paperwork into Electronic Health Records (EHR).
- Manually reminds patients of appointments.
- Verifies coverage under insurance, Medicare, Managed Care, and other
federal/state programs.
- Maintains daily EHR worklist.
- Completes initial registration information of new patient.
- Other duties as assigned by supervisor.
https://speak.speechace.co/placement/report/ad9dbc93914808e489fcd391ac86/
Customer support representative (Remote)
from 10.2020 to 08.2021
(10 months)
Bolt, 271, Strovolou Avenue, Flat 101, 2051, Cyprus, Remote (Transportation and logistics)
Answering questions about a company’s services
Providing potential drivers with all the information needed to Become a Bolt Driver.
Represent Bolt in any English spoken market
Support all Bolt's users and help them get the most out of our apps
Create loyal fans by showing them we really care
Contributing and sharing ideas to decrease the workload and improve the quality & speed of Bolt's customer support
Building a support team in a challenging growth environment.
Providing proactive customer outreach
Handling customer complaints
https://speak.speechace.co/placement/report/ad9dbc93914808e489fcd391ac86/
Receptionist(Remote)
from 06.2015 to 01.2016
(7 months)
Boston real estate company, Boston (Real estate)
- Receiving a different range of phone calls from tenants.
- Checking properties availability according to the required dates.
- Consultation about rent prices and policies.
- Connect tenants with property managers as needed.
- Writing emails to the sales team.
- Work in the booking system.
- Listening to voicemails and returning calls.
- Prepare shift reports.
- Few other reception-related tasks.
Procurement officer
from 06.2014 to 03.2015
(9 months)
ExxonMobil Producing Nigeria, All Ukraine (Mining industry)
Discover profitable suppliers and initiate business and organization partnerships.
Negotiate with external vendors to secure advantageous terms.
Approve the ordering of necessary goods and services.
Finalize purchase details of orders and deliveries.
Examine and test existing contracts.
Track and report key functional metrics to reduce expenses and improve effectiveness.
Collaborate with key persons to ensure clarity of the specifications and expectations of the company.
Safety Officer
from 01.2013 to 04.2014
(1 year 3 months)
Archie Nig.Ltd, eket (Construction industry and woodworking)
Conducted risk assessment for all areas of work in coordination with the company.
Conducted and documented safety inspection to identify potential unsafe conditions and hazards.
Conducted, recorded and analyzed and evacuated accident or near miss data to determine root and contributing causes of an accident.
Ensure safe operations by implementing and maintaining the health, safety and environmental systems and programs established by the company.
Education
ESAE-BENIN UNIVERSITY
BSC, Benin
Higher, from 2017 to 2020 (3 years)
Touchstone High School
All Ukraine
Secondary, from 2005 to 2011 (6 years)
Knowledge and skills
Language proficiencies
English — fluent
References
Thomas
Sales manager, American International Logistics .LLC
Additional information
Highly energetic and driven sales representative constantly achieves revenue targets, exceeds client networks, and accomplishes company objectives with exceptional communication, interpersonal, and leadership skills. Manages zones with a structured and effective strategy to capture new clients to maximize growth opportunities. Follows up diligently on all leads and customers with professional and keen analytical abilities to generate new income streams.
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