Contact information

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Work experience

IT Systems Specialist | QA Support

from 09.2024 to now (1 year 6 months)
Loyo & Bondar Hospitality Management – Bali, Indonesia, Remote (IT)

- Support QA validation for PMS/POS implementations across multiple properties
- Perform manual, smoke, and regression testing for internal management systems
- Coordinate with development teams and vendors using Jira for issue tracking and defect management
- Verify data accuracy, system functionality, and integration points during release cycles
- Participate in sprint planning and provide testing estimates for new features
- Document test results and maintain test case repository

QA Engineer & Systems Coordinator

from 03.2023 to 09.2024 (1 year 7 months)
iZOOR L.L.C. – Theme Park & Water Park Management System (Worldwide), Remote (IT)

- Coordinated testing activities for proprietary theme park and waterpark management platform
- Executed functional, regression, and integration testing across web and POS modules
- Performed API testing using Postman and introduced automation techniques for regression suites
- Conducted cross-browser and mobile testing for guest-facing applications
- Collaborated with developers on defect resolution and participated in sprint planning

Manual QA Engineer

from 11.2019 to 03.2023 (3 years 5 months)
iZOOR L.L.C. – Theme Park & Water Park Management System, Remote (IT)

- Designed and executed comprehensive test cases for proprietary POS/PMS platform serving theme parks and waterparks
- Participated in full SDLC from requirements gathering through deployment and maintenance
- Performed functional, regression, smoke, and exploratory testing across ticketing, payments, inventory, and reporting modules
- Tested hardware integrations including scanners, printers, access control devices, and payment terminals
- Conducted end-to-end transaction testing covering sales, refunds, discounts, and multi-currency operations
- Validated database operations, data synchronization, and report generation accuracy
- Documented test cases, tracked defects through resolution, and maintained test execution reports
- Collaborated with developers throughout sprint cycles and participated in requirements review sessions

Education

QA at Silicon Valley

Software QA Automation + AI Engineer, Lviv
Specialized secondary, from 2024 to 2024 (less than 1 year)

Les Roches Jin Jiang International Hotel Management College (IRJJ) 上海锦江国际理诺士酒店管理专修学院

International Hotel Administration, Shanghai
Specialized secondary, from 2012 to 2013 (1 year)

Post Graduate Certificate, International Hotel Management

Lviv Polytechnic National University

Institute of Telecommunications, Radio electronics & Electronic Engineering (ITRE), Lviv
Higher, from 1999 to 2003 (4 years)

Bachelor of Science

Additional education and certificates

Agile Project Management with Jira Cloud: 1 Projects, Boards, and Issues online

online
Certificate

Agile Project Management with Jira Cloud: 2 Lean and Agile Processes

online
Certificate

Project Management Foundations

online
Certificate

Knowledge and skills

• Manual Testing
• Functional Testing
• Regression testing
• Smoke testing
• Integration Testing
• Testing of integration services
• Exploratory testing
• Test Case Design
• Bug Reporting & Tracking
• Defect Lifecycle Management
• API Testing (Postman)
• API testing
• SQL
• Mobile application testing
• Jira
• Confluence
• Git
• Postman
• Google Workspace
• Excel
• Hospitality PMS/POS System
• Theme Park & Waterpark Management Systems
• Payment Processing
• Hardware Integration Testing
• Guest Management Applications
• Full SDLC Participation
• Agile/Scrum
• Sprint Planning
• Requirements Review
• Test Planning & Estimation
• Release Coordination
• Documentation management
• Selenium (basic)
• Cross-browser testing

Language proficiencies

• English — advanced
• Ukrainian — fluent
• Polish — advanced

References

Andrey Pchelintsev

Andrey Pchelintsev

Co-Founder / CTO, iZOOR L.L.C. - "Theme Park & Water Park Management System"

Additional information

QA Engineer with 5+ years hands-on experience in manual testing, system validation, and quality assurance across hospitality PMS/POS platforms and entertainment park management systems. Proficient in test case design, functional testing, regression testing, API validation, and understanding of QA automation techniques.

Experienced in full SDLC participation and working with development teams to deliver quality software solutions. Detail-oriented, analytical thinker with strong communication skills and collaborative approach to problem-solving.

Domain expertise: Hospitality PMS/POS systems (Opera, Micros, iZOOR, Lightspeed), theme park and waterpark management platforms, payment processing, hardware integration testing.