Владислав

MEDVEDIEV
VLADYSLAV
CUSTOMER SUPPORT
SPECIALIST

CONTACTS PROFILE
[open contact info](look above in the "contact info" section) Communicative, responsible, creative and hardworking
employee, responsive, with a great desire to learn and grow
[open contact info](look above in the "contact info" section) professionally.

Cherkasy, Ukraine

[open contact info](look above in the "contact info" section)
-medvedyev-2944431b8
EXPERIENCE
Technical Support Expert | 2015 - 2023
SKILLS
Kyivstar, Cherkasy
HTML / CSS
Solution non-standard issues and problems
JavaScript Incident management
Processing and maintaining customer requests
Typescript
Creation of requests to the structural units of the company on the
Figma problems of the network
Webstorm / VS Code Implementation and control of new procedures and technologies
Consulting clients on the company's products, providing
Git, GitHub assistance in technical issues

Technologies used:
LANGUAGES CRM HelpDesk
English – intermediate CRM ServiceDesk
CRM SuperOffice
Ukrainian - native HP Service Manager Software
Russian - native

EDUCATION
PERSONAL SKILLS Masters Academy | 2021 - 2022

Analytical, logical, abstract thinking Cherkasy, Ukraine

Attention to details, neat Course: Frontend
Tools and Technologies: HTML, CSS, Javascript, Typescript, VS Code,
Willing to do job as well as possible
Webstorm, Git.
Willing to learn
Friendly, tolerant Cherkasy State Business College | 2011-2014

Persistent, responsible, creative Cherkasy, Ukraine

Organized, mentoring Specialty : Enterprise economy
Degree: Incomplete higher education