Trainee, Junior Customer Support Agent

We are looking for Customer Support Agents for our new project.

Responsibilities:

• Providing support and responding to all the customer’s needs and concerns
• Supporting all the channels during the shift
• Maintaining constant communication with the team to solve the customer’s issues

Requirements:

• Prior experience in Customer Support is a plus, however not necessary. We will be glad to hear from ambitious people who are eager to learn and obtain new skills in this field.
• Willingness to work morning (07.00 − 15.00), evening (15.00 − 23.00) and night (23.00 − 07.00) shifts is a MUST.
• Stress resistance, ability to remain patient and sympathetic to the customer’s issues.
• English C1 or higher (both verbal and written) is a MUST.

We offer:

• 100% remote job
• Comprehensive training during the onboarding process
• Night shift bonuses
• Friendly startup atmosphere
• Opportunity to grow as a specialist with our company We will be glad to receive your СV by email at [откликнуться] or telegram @Walution