Logistics Office Manager, Team Lead (Expedite Booking, USA)

Homeland Transport is a logistics company working since 2012. It is all about moving the loads all over USA and Canada. Our mission? Giving top service to our clients.

And cunnrently we are looking for a real master of booking abroad (any country, we are ready to think about) to keep moving together!

Do you have experience and superbooking results in Expedite? Are you confident in your skills and crave challenging and intriguing tasks, eager for new adventures? Do you aspire to build a solid career in a field where you’ve already earned your stripes? Can you inspire your team and lead them forward towards new achievements?

Step forward and reveal your potential! Your skills and ambition will be carefully evaluated as we embark on a journey towards mutual growth and triumph. Together, let’s carve a path to prosperity!

Responsibilities:

• Effective team leadership and help the logistics team (10 people) to motivate, direct, and advise in daily tasks and issues
• Ensure team members have the necessary trainings to perform their jobs — Monitor and adjust the workload distribution within the team when necessary to ensure maximum operational effectiveness
• Promote collaboration and remove obstacles to teamwork
• Utilize existing metrics and propose changes or new ones to ensure proper control of the logistics activity
• Record keeping
• Participate in staff training and evaluation to ensure a high level of customer service
• Effectively communicate with team members and management to resolve customer issues and answer questions
• Keep abreast of market conditions
• Achieve business results for key performance indicators and other organizational objectives
• Manage all communications in compliance with business policies — Identify, monitor, and resolve customer complaints (involve other department’s team leaders if needed)
• Organize and supervise team activities
• Identify process improvement opportunities within the area of ​​responsibility
• Be available after hours or on weekends to provide operational support and guidance to the team (be the first point of contact for your team)
• Provide daily staffing, rotation and scheduling direction and decisions, including coverage for breaks, lunches
• Identify issues or gaps and implement structured solutions

Requirements:

• Good communication level English, Ukrainian, Russian MUST HAVE
• Excellent customer service orientation; an effective problem solver and communicator with customers and team members
• Able to perform data analysis and generate various reports as needed
• Strong interpersonal & Team building skills
• Project Management and audit experience will be seen as an advantage
• You are flexible, hardworking and work well under pressure
• Minimum of 1−2 years supervisory / leadership experience preferred
• Minimum of 2 years of experience in Expedite
• Must have demonstrated decision-making and problem-solving skills
• Confident level of using Excel Sheets for running reports
• Must be able to shift priorities as required
• Prepare routine reports and correspondence
• Demonstrate yourself as an example to the team of hardworking and top results

OPPORTUNITIES:

• Competitive salary based on the USD exchange rate.
• Rapid career growth with high-quality work performance
• Motivation system for good results.

PS: To be a good supply chain leader, you have to be able to span boundaries. To be successful in supply chain management, you have to have social awareness, and be accommodating and flexible.

Full time. Office only. Please also include links to your social networks in your CV. You can also send your CV and cover letter in telegram: @USLogistics_Kiev_Warsaw