Наталья

Natalia Tokar
📞 [открыть контакты](см. выше в блоке «контактная информация») | ✉️ [открыть контакты](см. выше в блоке «контактная информация»)
📍 Ukraine / Turkey | Open to relocation / Remote work

Professional Summary
Experienced tourism and sales professional with 15+ years of international experience in travel operations, client relations, and revenue growth across Europe, the Middle East, Asia, and the Caribbean. Background in managing large international teams (up to 200 staff), negotiating with partners, and delivering high‑quality client service.
Founder of a personal travel agency and former independent medical tourism consultant in Turkey. Skilled in client communication, consultative sales, and managing the full client journey from inquiry to booking or treatment coordination.
Fluent in English, Russian, and Ukrainian; conversational in Turkish.

Professional Experience
Travel Agency Founder & Sales Manager | 2023 – Present
• Run a personal travel agency specializing in customized vacations and travel planning.
• Manage the full sales cycle: client consultation, travel planning, and booking coordination.
• Build long‑term relationships with clients and generate sales through direct communication and online channels.
Medical Tourism Consultant (Self‑Employed) | Turkey | 2022 – 2023
• Assisted international patients in organizing treatment in Turkish clinics.
• Consulted clients on treatment options, clinics, and travel logistics.
• Coordinated communication between patients and medical providers.
PEGAS Touristik LLC
Regional Director, Turkey | 2019 – Present
• Managed tourism operations across Dalaman region.
• Supervised teams of up to 200 employees and coordinated regional sales performance.
Regional Director / Regional Manager (International Resorts) | 2007 – 2018
Dominican Republic • Tunisia • Bulgaria • Bali • Goa • Antalya • Sharm El Sheikh
• Managed resort operations, contracts with partners, and regional budgets.
• Supervised guide teams and maintained service quality standards.

Education
Kyiv University of Tourism, Economics and Law — 2004
Specialist Degree: International Tourism Management

Core Skills
Sales & Client Relationship Management • Medical Tourism Coordination • International Tourism Operations • Contract Negotiation • Team Leadership • Service Quality Control • Cross‑Cultural Communication • Crisis Management

Languages
Ukrainian — Native | Russian — Native | English — Fluent | Turkish — Conversational