Контактная информация

Соискатель указал эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/10097922/

Опыт работы

Customer support representative

с 01.2022 по 09.2024 (2 года 8 месяцев)
crypto choice, Kyiv (Marketing, advertising, and PR)

Reach out to clients about our products and services
Respond to clients request or complaints

Customer support representative

с 03.2020 по 04.2022 (2 года 1 месяц)
nidstrom, Kyiv (Transportation and logistics)

Coordinate and manage the staffs and work flow of the company
Reach out to prospective clients about the company's product and services
Receive clients calls for complaints and request

Образование

Taras Shevchenko National University of Kyiv

Office Technology management, Київ
Высшее, с 2016 по 2018 (2 года)

Good teaching methods and great impact on skills and profession

Знания и навыки

• Ведення онлайн-чатів
• Швидкий набір тексту
• Ведення CRM
• Друга лінія підтримки
• Користувач Salesforce
• MS Office
• Customer orientation
• Direct sales
• Productivity
• Communicability
• Active sales
• Handling objections
• Management of CRM
• Initiative
• MS Excel
• Ability to use office equipment
• Attentiveness
• Honesty
• Recruitment of management personnel
• Building an HR brand
• Keeping personnel records
• Recruitment for retail
• Management skills
• Conducting trainings
• E-Staff
• Onboarding for staff
• Personnel management
• Analysis of recruiting metrics
• MS PowerPoint
• Leadership
• Stress interview
• Sonata
• Clevestaff
• Online teaching
• Teaching for children and teenagers
• Educability
• Google Classroom
• Conducting individual classes
• Organizedness
• Holding meetings in Zoom
• Teaching for adults
• Google Meet
• Teaching for preschoolers
• Corporate English Teaching
• Skype user
• Conducting conversation clubs
• Confidence
• Conducting group classes
• Teaching

Знание языков

Английский — продвинутый

Дополнительная информация

t.me/elmareow
Telegram link