Контактная информация

Соискатель указал телефон , эл. почту и LinkedIn.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/10272432/

Опыт работы

QA engineer

с 08.2024 по наст. время (1 год 7 месяцев)
Softcery, Дистанційно (IT)

Key responsibilities:

- Created testing documentation from scratch (Test Strategy, Test Plans, Test Cases, Checklists, Bug Reports, Tasks, User Stories)
- Designed and implemented testing strategy and QA standards across multiple projects
- Performed requirements analysis and participated in product planning and refinement

AI & Automation Testing:

- Tested conversational AI chatbots and LLM-based assistants
- Performed testing of voice AI agents including real-life interaction simulations
- Validated conversational flows, prompt logic and response accuracy

SaaS & Platform Testing:

- Tested travel booking platforms (hotels, car sharing, activities booking)
- Performed end-to-end UI and API testing across multiple SaaS products
- Validated third-party integrations (OpenAI, Twilio, Supabase, Travel APIs, CRM systems)
- Performed logs analysis and debugging using PostHog, AWS and Vapi

eCommerce & Payments:

- Tested custom checkout solutions for WooCommerce, Shopify and BigCommerce
- Performed end-to-end testing of payment and refund flows
- Worked with secure and sensitive payment data
- Tested integrations with payment gateways (including TokenEx)

Process & Team Contribution:

- Prioritized and supported testing across multiple parallel projects
- Communicated with clients to analyze issues and propose solutions
- Mentored and onboarded QA specialists
- Contributed to automated testing setup and regression coverage

QA engineer

с 02.2024 по 08.2024 (7 месяцев)
Ringostat, Дистанційно (IT)

Project is AI-Powered Business Phone & Marketing Performance Platform

Key responsibilities:

- Full project configuration
- Analyzed website structure to identify web elements for dynamic replacement
- Prepared unique XPaths for identified elements
- Configured flexible element replacement logic using UTM parameters and geopositioning
- Integrated Ringostat platform with client CRMs (20+ systems) using API and webhooks
- Configured notifications for messengers (Viber, Facebook, Telegram)
- Created call forwarding schemes with different complexity levels
- Configured IVR (Interactive Voice Response) menus
- Set up integrations with Google Analytics and Google Ads
- Configured billing settings based on client services and preferred currency

Troubleshooting & Bug Reporting:

- Investigated and resolved broken integrations (API and webhook issues)
- Reviewed and updated element XPaths after website structure changes
- Troubleshot SIP call flow issues
- Performed logs analysis for issue investigation
- Documented bugs and feature requests

QA engineer

с 09.2023 по 03.2024 (7 месяцев)
Freelance Web Studio, Дистанційно (IT)

Key responsibilities:

- Performed requirements analysis
- Created Requirements Traceability Matrix (RTM)
- Developed Test Plans
- Created feature decomposition
- Wrote and executed checklists
- Developed test cases using test design techniques
- Executed test cases in TestRail
- Reported bugs in Jira
- Performed API testing using Postman
- Conducted mobile testing using Android Studio
- Performed local testing using Docker
- Executed end-to-end testing using Cypress
- Prepared test reports

Образование

IT Education Academy (ITEA)

IT, Київ
Высшее, с 2023 по 2023 (меньше 1 года)

Mate academy

IT, Київ
Высшее, с 2023 по 2023 (меньше 1 года)