- PRO
Collins
Customer support representative
- Занятость:
- Полная занятость, неполная занятость.
- Возраст:
- 23 года
- Город проживания:
- Львов
- Готов работать:
- Удаленно
Контактная информация
Соискатель указал телефон, эл. почту, адрес и Instagram.
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Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/10275954/
Опыт работы
Customer support representative
с 02.2020 по 05.2021
(1 год 3 месяца)
Beauty Solution, Київ (Краса, фітнес, спорт)
Responding to consumer inquiries by phone, email, or chat as soon as possible.
Resolving client complaints and difficulties urgently.
Providing accurate product/service and company policy information.
In all contacts, maintain a high level of professionalism and sensitivity.
Accurate documentation and maintenance of records of customer interactions and solutions for future reference.
Achieving high levels of client satisfaction through individualized services and product delivery.
Образование
Polytechnic university
Engineering, Lviv
Высшее, с 2021 по 2026 (5 лет)
Lubushi Minor Seminary
Kasama
Среднее, с 2013 по 2017 (4 года)
I completed my junior and senior secondary school from the year 2013 to 2017, obtaining both certificates of completion
Знания и навыки
- Computer literacy
- Good data entry skills
- Conflict settlement
- Ability to quickly learn new information
- Organizational skills
- Diplomacy
- Work with clients
- Communicability
- Ability to work in multitasking mode
- Conducting online chats
- Punctuality
- Fast typing
- Receiving and processing orders
- Receiving incoming calls
Знание языков
Английский — продвинутый
Рекомендации
Kangwa Chilekwa
Executive Director, Action for Nature
Дополнительная информация
diligent and detail-oriented professional with excellent communication,
problem-solving, and interpersonal skills, I am dedicated to making a positive impact on people's
lives. With a diverse range of skills and knowledge, including experience as a Call Centre
Agent/Dispatcher, I am well-equipped to deliver outstanding service to customers while
maintaining organization and attention to detail. Seeking an opportunity to contribute my unique
skills and experience to an organization that values excellence, innovation, and a commitment to
making a positive impact on society.
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