Сервис поиска работы №1 в Украине
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Customer support representative
Рассматривает должности:
Customer support representative, Адміністратор інтернет-магазину, Контент-менеджер, Менеджер інтернет-магазину, Менеджер по закупкам, Менеджер роботи з клієнтами, Direct менеджер
Город проживания:
Умань
Готов работать:
Удаленно, Умань
Контактная информация
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Vita Didenko
Email: [открыть контакты ](см. выше в блоке «контактная информация»)
Mobile: [открыть контакты ](см. выше в блоке «контактная информация»)
Skype: live:19f2e89be5362383
EXPERIENCE
Teacher of English (2017) – Uman School №7
• Combined various English teaching methods and techniques to help students improve their results.
• Maintained positive student-teacher relationship
• Planned and delivered English language lessons that incorporated the use of authorial audio-visual aids and various English teaching methods.
• Maintained classroom structure, discipline, and rigor while keeping students engaged
Customer Support Rep (2017)- Kensun
• Respond to telephone inquiries, providing quality service to customers inquiring about the availability of automotive products or status of orders.
• Listen attentively to caller needs to ensure a positive customer experience
• Strive for quick complaint resolution
Recruiter (2018)-Vitaver
• Dealt with up to 100 customers daily
• Consult with job titles to define candidate`s work needs
• Prescreen candidates on phone, checking their job skills and work experience , ensuring a right fit to submittion to client company
Customer Support Agent-Project Manager (2019-2023)- BringerPet (Retail Groups)
• Effectively handled irate customers and complaints in a friendly manner
• Removed and closed more than 100 negative reviews, feedbacks and claims
• Increased monthly sales approximately $1,000
• Assisted customers in locating orders and making purchasing decisions
• Communicated with wholesale US companies, built relationships to purchase their products wholesale and resale on our own
EDUCATION
• Bachelor of Arts-ENGLISH (2014-2018) – Pavlo Tychyna Uman State Pedagogical University
• Master of Arts –ENGLISH (2018-2019)- Pavlo Tychyna Uman State Pedagogical University
LANGUAGES
• English—B2-C1
• Ukrainian-fluent
INTERESTS
• Team Sports
• Music
• Cooking
• Reading
Email: [
Mobile: [
Skype: live:19f2e89be5362383
EXPERIENCE
Teacher of English (2017) – Uman School №7
• Combined various English teaching methods and techniques to help students improve their results.
• Maintained positive student-teacher relationship
• Planned and delivered English language lessons that incorporated the use of authorial audio-visual aids and various English teaching methods.
• Maintained classroom structure, discipline, and rigor while keeping students engaged
Customer Support Rep (2017)- Kensun
• Respond to telephone inquiries, providing quality service to customers inquiring about the availability of automotive products or status of orders.
• Listen attentively to caller needs to ensure a positive customer experience
• Strive for quick complaint resolution
Recruiter (2018)-Vitaver
• Dealt with up to 100 customers daily
• Consult with job titles to define candidate`s work needs
• Prescreen candidates on phone, checking their job skills and work experience , ensuring a right fit to submittion to client company
Customer Support Agent-Project Manager (2019-2023)- BringerPet (Retail Groups)
• Effectively handled irate customers and complaints in a friendly manner
• Removed and closed more than 100 negative reviews, feedbacks and claims
• Increased monthly sales approximately $1,000
• Assisted customers in locating orders and making purchasing decisions
• Communicated with wholesale US companies, built relationships to purchase their products wholesale and resale on our own
EDUCATION
• Bachelor of Arts-ENGLISH (2014-2018) – Pavlo Tychyna Uman State Pedagogical University
• Master of Arts –ENGLISH (2018-2019)- Pavlo Tychyna Uman State Pedagogical University
LANGUAGES
• English—B2-C1
• Ukrainian-fluent
INTERESTS
• Team Sports
• Music
• Cooking
• Reading
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Резюме кандидата размещено по адресу: https://www.work.ua/resumes/10324956/