Контактная информация

Соискатель указал телефон , эл. почту и адрес.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/10496826/

Опыт работы

Salesperson, "Design Whisperer" & Proactive Retail Ninja

с 01.2025 по наст. время (7 месяцев)
Iittala Fiskars Group, Stockholm (Роздрібна торгівля)

Currently perfecting the art of selling beautifully designed things while pretending I don't want to buy them all myself.

Specializing in customer service so smooth that even the most indecisive shopper walks away feeling like a design expert.

Building my "Swedish-level" customer service charm one “hej” and one porcelain dish at a time.

Thrives in an environment that demands initiative—like figuring out how to assemble a display without the instructions (or patience).

Multitasking guru: Can chat with customers, fix a misplaced inventory tag, and stop someone from mistaking a bowl for a hat—all at once.

Personal assistant, Chaos Coordinator

с 10.2022 по наст. время (2 года 10 месяцев)
Assistans Balans i Sverige (Stockholm), Інші країни (Медицина, охорона здоров'я, аптеки)

Successfully became a one-person IT help desk for my client. Solved countless tech mysteries like “Where did my email go?” and “Why is my tablet upside down?”

Specialized in troubleshooting everything—from printers to the existential crisis of “Why do apps always need updates?”

Kept life running smoothly by managing schedules, communication, and devices (without throwing anything out the window).

Commercial buyer, Master Negotiator

с 05.2021 по 05.2022 (1 год)
Veo Worldwide Services, Львів (Оптова торгівля, дистрибуція, імпорт, експорт)

Negotiated deals, but secretly wondered why Excel hates everyone.

Conducted research on suppliers with Sherlock Holmes-level determination (and Google’s questionable assistance).

Saved money for the company—and spent half of it on caffeine to keep the team running.

Sales representative, Retail Therapist

с 01.2015 по 01.2018 (3 года)
ZARA, Львів (Роздрібна торгівля)

Operated retail systems that made me an accidental software expert (“Why does this button even exist?”).

Juggled inventory checks, customer service, and low-level troubleshooting when the POS system decided to crash.

Mentored new hires with advice like, “When in doubt, restart the system!”

Образование

School of Hard Reboots (and occasional formal schooling)

Львів
Среднее, с 2000 по 2011 (11 лет)

Learned how to fix issues by experimenting, failing, and succeeding just before the deadline.

Дополнительное образование и сертификаты

SME trade academy

2022, 8 months

Jobskillshare IT support stage 1

2023, 6 months

Svenska som andraspråk 3

2024, 12 months

SAP SD

2025

Знания и навыки

• SAP SD
• Компʼютерна грамотність
• Робота з клієнтами
• Пунктуальність
• Завзятість
• Уважність
• Комунікабельність
• Бажання вчитися і розвиватися
• Ведення CRM
• Уміння швидко засвоювати нову інформацію
• Ability to quickly learn new information
• Punctuality
• Computer literacy
• Communicability
• Work with clients
• Identification of the client's needs
• Attentiveness
• Detailing
• OS setup
• Adaptability
• English translation
• Стресостійкість
• Фітнес-тренування
• Мерчендайзинг
• Візуальний мерчандайзинг
• Здатність до навчання
• Відповідальність
• Неконфліктність
• Adobe Photoshop
• Adobe InDesign
• HTML
• Google Analytics
• Google Docs
• MS Excel
• Google Trends
• Active Directory
• Адміністрування Windows Server
• Oracle VM VirtualBox
• MS Azure
• Письмовий переклад

Знание языков

• Английский — свободно
• Украинский — продвинутый
• Шведский — свободно
• Норвежский — средний

Дополнительная информация

The Ultimate Problem Solver | Accidental Tech Whisperer | Professional Button Pusher | Ctrl+Z Magician

Looking forward to step into a role where I can click things, fix things, and pretend to know everything until I actually do.