Контактная информация

Соискатель указал эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/10779565/

Опыт работы

Customer support representative

с 02.2022 по 06.2023 (1 год 5 месяцев)
NY MEDICAL, Remote (Medicine, pharmacy)

Selecting and recommending suitable clinics based on patient medical conditionCoordinating and facilitating the entire treatment processesLiaising with clients to understand their medical needs, preferences, and budgetResearching various clinics and their specialties to provide accurate recommendations.Ensuring the highest quality of care for clients

Medical representative

с 08.2021 по 06.2022 (11 месяцев)
NY Medical Company, Дистанційно (Медицина, охорона здоров'я, аптеки)

Receiving incoming calls from patients
Checking patient investigation results

Образование

Taras Shevchenko National Univesity of Kyiv

Literature, Kyiv
Высшее, с 2019 по 2022 (3 года)

Дополнительное образование и сертификаты

Basics of Customer Relationship

3 months

Знания и навыки

• Пунктуальність
• MS Word
• Швидкий набір тексту
• Ведення CRM
• Уміння працювати в режимі багатозадачності
• Перша лінія підтримки
• Прийом вхідних дзвінків
• Script writing
• Copywriting
• Zendesk
• Trello

Знание языков

• Английский — свободно
• Украинский — начинающий

Дополнительная информация

I am a customer service specialist with communication, teamwork, and leadership skills. I am highly organized, detail-oriented, and I am comfortable working independently or as part of a team.

I am excited to contribute my skills and knowledge to a dynamic and forward-thinking company. With a passion for problem-solving and collaboration, I believe that I am well-suited to your company.

I look forward to the opportunity to discuss how I can contribute to the success of your company.