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Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/10794096/

Опыт работы

Virtual assistant

с 07.2024 по 11.2025 (1 год 5 месяцев)
Quarzy, Remote (Transportation and logistics)

Data entry in Google Sheets.
Managing schedules.
Handling customer inquiries.
Managing bookings.
Answering clients' inquiries in the chat.
Managing Turo chat.

Dispatcher

с 10.2022 по 04.2024 (1 год 7 месяцев)
Adoris International Logistics Inc, Remote (Transportation and logistics)

1.Making calls to drivers to find out their preferred destinations.
2.Managing carriers by making sure a customer's car is picked up on time and delivered safely to their doorstep.
3.Processing customers payments
4.Converting of leads into new customers
5.Tracking of Cars from pick-up location to Delivery point.
6.Providing quotes to customers through phone calls.

Customer Support Representative (Remote)

с 09.2020 по 12.2021 (1 год 4 месяца)
Orthodontics experts, USA, Remote (Medicine, pharmacy)

• Taking incoming calls and booking appointment for braces.
• Solving all customers related problems.
• Providing information about medication pricing.
• Gathering and verifying patient information, contact information or medical history
• Providing information about medical procedures before and after appointments.

Sales Development Representative

с 05.2019 по 10.2020 (1 год 6 месяцев)
Smith & Associates, Shenyang, China., Remote (Wholesale, distribution, imports, and exports)

I proactively managed communications through our chat system and transitioned it seamlessly to voice calls to optimize lead conversions.

I Identied potential customers and generated new business opportunities for the company.

I set appointments and follow ups with potential customers.

I provided regular reports on sales activities and results to management on a weekly sometimes daily basis.

Customer Support representative(Remote)

с 01.2018 по 06.2019 (1 год 6 месяцев)
Cella Industries, Maryland, US., Remote (Construction, architecture, interior design)

• Managing emails and Calendars
• Scheduling appointments and meetings
• Handling customer inquires and support
• Gathering information for reports and presentations (Research)
• Updating and managing customer databases.

Образование

Shenyang Institute of Engineering, China

Software Engineering, Shenyang, China
Высшее, с 2018 по 2020 (2 года)

Treasure International School

Eket
Среднее, с 2015 по 2018 (3 года)

Дополнительное образование и сертификаты

Crash Course on Python

2023, 6 months

Знания и навыки

• Attentiveness
• Customer Relations
• Information Management System
• MS Office
• Microsoft skill
• Research
• Shopify
• Organizedness
• Conducting online chats
• Ability to work in multitasking mode
• Fast typing
• Receiving incoming calls
• Management of CRM

Знание языков

Английский — свободно

Рекомендации

Major Akwaowo

Major Akwaowo

Business Development Consultant, Enterprise Development Centre-Pan Atlantic University