Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/10812062/

Опыт работы

Sales manager

с 12.2024 по наст. время (8 месяцев)
ImpactFrames, Remote (Design)

Led sales strategy for a motion design agency, driving a 100%–137.5% revenue increase (from ~$8,000 to $16,000–$19,000) and consistently surpassing Upwork sales targets.

– Optimized Upwork proposals, LinkedIn outreach, and cold lead conversion, securing high-value contracts.
– Managed LinkedIn outreach campaigns and handled cold sales, expanding client acquisition channels.
– Conducted discovery calls, structured pricing deals, and streamlined contract closure, ensuring positive client feedback.
– Managed lead generation team, implemented CRM tracking (Notion), and created onboarding materials for future sales managers.
– Improved proposal strategies, contract closure efficiency, and KPI tracking, enhancing overall sales performance.

Customer support representative

с 03.2024 по 09.2024 (6 месяцев)
Home Starter Solutions, Remote (Telecommunications and networking)

- Handled outgoing and incoming calls via CRM systems (Convoso).
- Assisted customers with the sign-up process, pitching company services, and resolving complaints.
- Entered customer data into CRM, maintained accurate records, and followed up to ensure satisfaction.
- Achieved sales targets and provided product recommendations to customers.
- Regularly recognized for high performance.

Operations Manager and Social Media Manager (Part-Time)

с 09.2023 по наст. время (1 год 11 месяцев)
De Tech Shrine, Remote (IT)

- Provided insights for organizational strategy and policy planning.
- Managed Facebook and Instagram ads, growing the business’s online presence.
- Created educational and entertaining reels.
- Set up Google My Business, successfully putting the company on the map.

Sales manager

с 02.2023 по 12.2023 (10 месяцев)
About the Tech Limited, Remote (Retail)

- Handled quoting leads, calling, texting, and emailing quotes to customers.
- Followed up with customers on reservations, orders, and payments, ensuring a smooth transaction process.
- Negotiated with customers to secure the best deposits for the company.
- Managed customer information in CRM systems and tracked gadget shipments.

Chat manager and Social Media Moderator

с 03.2022 по 12.2022 (9 месяцев)
LootWorld (Web3), Remote (Individuals)

- Managed the launch of the Lootworld game metaverse across Discord, Twitter, Facebook, and Telegram.
- Created hashtags to boost post visibility and engagement.
- Engaged participants through daily posts and communication on Discord.
- Hosted live AMAs on Discord and Twitter, collaborating with Web3 projects.

Intern Researcher

с 03.2022 по 06.2022 (3 месяца)
Agricultural Research Council of Nigeria, Abuja, Nigeria (Agriculture, agribusiness)

Assisted in data collection and deep agricultural research.
Performed administrative duties, record-keeping, and data entry.
Attended and supported research seminars.

Customer Support Representative

с 01.2021 по 02.2022 (1 год 1 месяц)
Bemudo Automative, Louisville, KY, USA (Auto business and auto service)

- Served as the first line of support for customers via text, phone, and live chat.
- Assisted customers with repair journey updates, pricing information, and scheduling.
- Managed clients using a CRM system, generating predefined reports for customers.

Образование

university of Ilorin

Agricultural and Bio systems Engineering, Ilorin
Высшее, с 2019 по 2024 (5 лет)

Community secondary school

Abuja
Среднее, с 2012 по 2018 (6 лет)

West African School Certificate was achieved.

Дополнительное образование и сертификаты

Introduction to Python for Machine Learning

2024, 2 weeks
Сертификат

Machine Learning: Regression - Predicting Energy Efficiency of Buildings

2024, 2 weeks
Сертификат

Machine Learning: Classification - Managing the Quality Metric of Global Ecological Footprint

2024, 2 weeks
Сертификат

Знания и навыки

• Fast typing
• Punctuality
• Receiving incoming calls
• Conducting online chats
• Management of CRM
• Ability to work in multitasking mode
• The first line of support
• Communicability
• Patience
• Effective communication
• Conflict settlement
• Teamwork
• Adaptability
• Educability
• Empathic
• Collaborator
• Attentiveness
• Technical literacy
• Data analysis
• Work with the database
• Financial analysis
• MS Excel
• MS Power BI
• MS PowerPoint
• Python
• SQL
• MySQL
• Kwiga

Знание языков

• Английский — свободно
• Немецкий — начинающий

Дополнительная информация

Soft Skills
- Problem-solving
- Effective communication
- Attention to detail
- Time management
- Teamwork and collaboration
- Customer relationship management
- Adaptability
- Multitasking

Technical Skills
- Data entry
- Proficiency in Microsoft Excel
- Social media management (Facebook, Instagram, Twitter, Discord)
- CRM tools (Convoso, Zoho)
- Social media ads (Meta Ads)
- Content creation (Reels, Posts, Stories)
- Community management
- Google My Business
- Livestream hosting (Discord, Twitter Spaces)

Hobbies and Interests:
- Exercising and keeping fit
- Reading books
- Learning new things
- Playing the guitar
- Gaming
- Learning Data Analytics

Personal Motto: Whatever worth doing is worth doing well.