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Опыт работы

Case Manager

с 07.2024 по наст. время (1 год 9 месяцев)
Hope and Homes for Children, Dnipro, Дніпро (Неприбуткові, благодійні та громадські організації)

Extensive experience in developing and implementing innovative case management approaches aligned with international standards in child protection and psychosocial support. Skilled in using the Primero digital platform (in partnership with UNICEF and Save the Children) to ensure secure and confidential case management, care planning, coordination, and data protection.
Key Responsibilities and Achievements:
Coordinated with local authorities, NGOs, and international partners to promote a holistic child protection response, including delivering trainings and developing capacity-building materials for staff.
Designed and implemented monitoring and evaluation (M&E) systems aligned with key performance indicators (KPIs) to ensure program effectiveness, quality, and accountability.
Promoted community awareness and contributed to building safe, inclusive environments for children and families.
Provided technical guidance on integrating inclusive and rights-based approaches into programs supporting vulnerable households.
Secured additional grant funding and strengthened donor collaboration through proposal development and reporting.
Conducted needs assessments and focus group discussions to identify psychosocial, legal, and administrative priorities, ensuring tailored and sustainable support strategies.
Ensured sensitive and consistent communication with families, maintaining accurate documentation and transparent information sharing throughout the case management process.
Within the framework of institutional mandates:
Implemented protection activities under sub-delegation guidelines and contributed to designing field projects and protection strategies.
Collected, compiled, and analyzed protection-related information, applying appropriate staff risk management measures.
Supported internal reporting, documentation, and knowledge management to ensure institutional memory and continuity.
Represented the organization at coordination meetings with municipal and regional authorities, National Society branches, and partner organizations.
Supervised and supported staff in the implementation and monitoring of field projects, fostering a multidisciplinary approach and positive team dynamics.

Cash&Vaucher Programs Officer Field Operation

с 04.2023 по 04.2024 (1 год)
World Vision Internetional, Дніпро (Неприбуткові, благодійні та громадські організації)

Represented World Vision International at local authorities, providing updates on activities and gathering feedback for effective project implementation. Collaborated with key stakeholders (e.g., social protection departments, partners) to address community needs. Supported program managers in external relations, beneficiary selection, registration, and orientation. Ensured proper beneficiary identification, registration, and verification per project criteria. Co-developed standard operating procedures (SOPs) with project managers and coordinators. Assisted implementing partners in planning, monitoring, and evaluating activities; coordinated cash distribution and monitoring efforts. Identified capacity-building needs for the CVA team and partners; delivered training to meet CWG standards. Reviewed cash reconciliation reports with finance and MEAL teams, addressing any funding or project implementation issues. Conducted site visits, ensured proper cash program monitoring, and adhered to donor, community, and organizational standards. Monitored markets, prices, and ensured compliance with humanitarian responsibility, security, and organizational policies. Partnerships Worked with partners to ensure timely project implementation, adhering to organizational procedures and deadlines. Maintained robust systems for oversight, coordination, and cooperation. Supported the CVP Manager in liaising with donors, partners, agencies, and local authorities to facilitate Cash & Voucher programs. Strengthened relationships with local partners and authorities to ensure seamless project execution. Reporting Prepared and maintained reports on Cash & Voucher projects in collaboration with the MEAL team, meeting organizational and donor reporting standards.

ENUMERATOR

с 06.2022 по 03.2023 (10 месяцев)
ACTED, Дніпро (Неприбуткові, благодійні та громадські організації)

Сonducted site visits to enterprises, institutions, and compact settlements serving IDPs, engaging with affected individuals and groups to assess the humanitarian situation. Communicated with IDPs, conflict‑affected persons, government representatives, NGOs, and initiative groups to collect and analyze data on urgent needs. Identified and prioritized the most vulnerable IDPs for targeted assistance and intervention. Prepared detailed incident and humanitarian situation reports, contributing to daily operational updates. Conducted data collection, monitoring, and primary analysis using tools like KOBO, ensuring compliance with confidentiality and beneficiary dignity standards. Supported project applications by drafting sections on monitoring, evaluation, accountability, and training under the guidance of the Manager and Data Specialist. Facilitated assessments for financial assistance eligibility based on predefined criteria, conducting interviews and focus group discussions to inform decisions. Ensured timely and accurate documentation, input, and archiving of collected data, providing actionable insights for activity planning. Collaborated with authorities, conducted home visits, and participated in data collection activities to maintain a comprehensive understanding of field realities. Delivered regular reports to the line manager, actively engaging in planning discussions and project evaluations. Utilized relevant technologies and programs for effective data processing and presentation. Participated in professional development trainings and events to enhance skills and project impact. Performed additional duties as required to support operational success. This refined version conveys your responsibilities in a professional and sophisticated manner, highlighting technical and analytical expertise.
Communicated with IDPs, conflict‑affected persons, government representatives, NGOs, and initiative groups to collect and analyze data on urgent needs. Identified and prioritized the most vulnerable IDPs for targeted assistance and intervention. Prepared detailed incident and humanitarian situation reports, contributing to daily operational updates. Conducted data collection, monitoring, and primary analysis using tools like KOBO, ensuring compliance with confidentiality and beneficiary dignity standards. Supported project applications by drafting sections on monitoring, evaluation, accountability, and training under the guidance of the Manager and Data Specialist. Facilitated assessments for financial assistance eligibility based on predefined criteria, conducting interviews and focus group discussions to inform decisions. Ensured timely and accurate documentation, input, and archiving of collected data, providing actionable insights for activity planning. Collaborated with authorities, conducted home visits, and participated in data collection activities to maintain a comprehensive understanding of field realities. Delivered regular reports to the l

Leading Specialist

с 01.2018 по 02.2022 (4 года 2 месяца)
Department of Social Protection of the Population of Severodonetsk Dis, Попасна (Державні організації)

Implementation of State Policy Implemented policies on social protection, prevention of domestic and gender-based violence, combating human trafficking, and safeguarding children's rights in the Severodonetsk district. Identified priorities to improve the situation of families with children, reduce vulnerabilities, and prevent violence and exploitation. Coordination and Collaboration Coordinated activities of stakeholders involved in preventing and addressing domestic and gender- based violence, child abuse, and human trafficking, ensuring comprehensive support for affected individuals. Informed victims about available rights, services, and assistance programs. Collaborated with international and local organizations in eastern Ukraine since 2014, fostering partnerships through signed memorandums of understanding. Built strong relationships with international organizations, such as the United Nations and INGOs, to align local programs with global standards and leverage external expertise and resources. Participated in coordination councils, roundtables, and seminars with government bodies, community leaders, and international partners to harmonize efforts and respond to community needs. Capacity Building and Community Engagement Conducted public awareness campaigns, workshops, and training sessions to reduce vulnerabilities and promote prevention of human trafficking and violence. Engaged communities in gender-based violence prevention through programs designed to shift social norms and foster safer environments, parti

Engineer of the Production and Technical Department

с 02.2004 по 01.2018 (14 лет)
Luhanskgaz Popasnianske of the gas industry, Popasna, Luhansk region, Попасна (Державні організації)

Development, implementation and control of technological processes in production. Preparation of technical documentation, drawings, work schedules and plans. Keeping records of materials and resources and monitoring their efficient use. Ensuring compliance of production processes with regulatory requirements and standards. Interaction with contractors, suppliers and other departments to implement projects. Analysis of technical issues, development of solutions to improve production efficiency. Organization and control of equipment maintenance. Participation in the preparation of estimates and reporting on the work performed.

Specialist

с 12.2001 по 12.2001 (меньше месяца)
Main Department of Statistics in Luhansk Oblast, Popasna, Попасна (Державні організації)

Proficient in data collection, reporting, and analysis, with strong attention to detail and adherence to confidentiality and organizational policies. Experienced in collaborating with international organizations and local authorities, fostering partnerships, and conducting capacity-building trainings. Committed to upholding humanitarian principles, maintaining high standards of ethical conduct, and achieving measurable results in challenging environments.

Computer operator, Secretary

с 06.2001 по 01.2004 (2 года 8 месяцев)
Office of the Pension Fund of Ukraine in the Popasnian district, Popas, Попасна (Державні організації)

Document management and administrative support:
Processing, creation and execution of documents, letters, reports. Electronic document management, archiving and data storage. Ensuring prompt review of incoming and outgoing correspondence. Organization of office work:
Planning and coordination of the manager's work schedule. Organization of meetings, conferences, and taking minutes. Making phone calls, receiving visitors. Work with computers and equipment: Input, processing, systematization of data in specialized programs (MS Office, databases, etc.). Ensuring the operation of office equipment (printer, scanner, copying equipment). Information support: Preparation of presentations, reference materials and reports. Updating databases and registers. Communication: Maintaining business correspondence. Keeping in touch with clients, partners and employees. Control and organization: Ordering office supplies, coordinating the supply of necessary resources. Executing orders from the manager, maintaining confidentiality.

Образование

Luhansk State Institute of Housing and Communal Economy and Construction, Luhansk

Luhansk State Institute of Housing and Communal Economy and Construction, Luhansk Heating and gas supply and ventilation, Луганськ
Высшее, с 2010 по 2011 (1 год)

Luhansk State Institute of Housing and Communal Economy and Construction, Luhansk

Luhansk State Institute of Housing and Communal Economy and Construction, Luhansk Heating and gas supply and ventilation, Луганськ
Высшее, с 2007 по 2010 (3 года)

Ukrainian State Academy of Railway Transport, Kharkiv

Organization of transport and management of transport (railway transport) engineer for the organization of transport and management of railway transport, Харків
Высшее, с 1998 по 2004 (6 лет)

Дополнительное образование и сертификаты

Workplace Investigations Training Programme – Trains HR and managers to handle workplace complaints, conduct interviews, collect

2024

Child and Adult Safeguarding – World Vision – Trained in protecting children and adults, reporting concerns, and ensuring safe p

2024

The Best Collaborator FY/2023 – One UCR Team, World Vision – Award recognizing outstanding teamwork, cooperation, and contributi

2023

Preventing Sexual Exploitation and Abuse – UNICEF – Trained in recognizing, preventing, and responding to sexual exploitation an

2023

World Vision's Conflict of Interest: Ethics at Work Training – Trains staff to identify, prevent, and manage conflicts of intere

2023

World Vision's Child and Adult Safeguarding Training – Trains staff to protect children and adults from abuse, ensure safe envir

2023

World Vision's Harassment Prevention: Dignity and Respect at Work – Trains staff to prevent workplace harassment, promote dignit

2023

World Vision's DEI: Unconscious Bias – Trains staff to recognize, understand, and address unconscious biases, fostering a more i

2023

World Vision Code of Conduct Training – Trains staff on organizational rules, ethical standards, and expected professional behav

2023

World Vision's Personal Security Training – Light360 – Trains staff on personal safety, risk awareness, and security measures to

2023

First Aid – Trained in basic emergency medical response, including CPR, wound care, and handling common injuries until professio

2023

Знания и навыки

• Адаптивність
• Ведення документації
• MS Office
• Здатність до навчання
• Привітність
• MS Excel
• MS Word
• Відповідальність
• Комунікабельність
• Грамотна усна та письмова мова
• MS PowerPoint
• Уміння користуватись оргтехнікою
• Ведення соціальних мереж

Знание языков

• Украинский — свободно
• Английский — выше среднего

Дополнительная информация

Technical proficiency: Microsoft Office Suite (Word, Excel, PowerPoint); Zoom; Microsoft Teams; Primero; KOBO Toolbox