Edu

EDUCATION
EDU EDENTEKHE
[открыть контакты](см. выше в блоке «контактная информация») | [открыть контакты](см. выше в блоке «контактная информация») | FCT Abuja, Nigeria B.sc International Relations
and Diplomacy.
SUMMARY Afe Babalola University,
Experienced in Customer relations and logistic roles, adept at managing Ado Ekiti, Nigeria.
inquiries and resolving issues efficiently. Proven ability to streamline West African Senior School
administrative processes, enhance customer satisfaction and maintain Certificate Examination.
efficient logistics procedures. Hillcrest College,
WORK EXPERIENCE Calabar, Nigeria

Customer Relations Officer March 2019 – Present
Matie’s Treat, Calabar, Nigeria SKILL
• Directly engaged with customers over the phone and on social • Communication
media platforms. • Google suite
• Aided an average of 15 customers per week in completing • Microsoft Office tools
purchases of treats.
• Customer Service
• Maintained successful customer relationships through prompt
• Canva
response to inquiries and resolution of costumers’ complaint.
• Data Entry
Logistics Coordinator • Creative Writing
Top Luxe Events July 2022 – Aug 2023 • Organizational Skills
• Conducted market research on vendors to suit couple’s budget, • Conflict Resolution
taste and vision for the event. • Detail Oriented
• Negotiated terms and conditions of contracts and deliverables • Adaptability
with vendors. • Project Management
• Coordinated to ensure timely setup of event venues and vendors
LANGUAGES
to guarantee proper schedule management.
• Managed accommodation and venue bookings. • English
National Youth Service Intern Nov 2019 – Nov 2020 INTERESTS
Kaduna South Local Government Secretariat, Kakuri, Kaduna State
• Ensured proper communication and engagement of pensioners • Baking
despite language and cultural barriers • Reading
• Successfully managed and resolved an average of 15 customer
complaints per week.

Intern
Furniture Base Limited, Lagos July 2016 – Sept 2016
• Assisted with general administrative tasks and projects.
 • Created and edited documents with Microsoft Word, Excel and PowerPoint

Intern
Fagbemi & Co, VI, Lagos July 2015 – Sept 2015
• Conducted legal research to aid cases.
• Prepared legal documents.
• Contributed to the organization and management of case files, optimizing workflow and
efficiency within the firm.