Євгеній

Yevhenii Zubanov
Summary
Experienced System Administrator with 4+ years in IT — from customer support to enterprise infrastructure. Skilled in Azure, M365, Google Workspace, VMware, PowerShell, and cross-platform administration (Windows, Windows Server, MacOS, Linux). Known for problem-solving mindset, adaptability, and ability to support and scale systems in fast-paced environments. Open to relocation and remote roles worldwide.

Tech stack
Azure | M365 | Google Workspace | PowerShell | SCCM | VMware | Atlassian (Jira, Confluence) | Intune | Kandji | Jamf | RingCentral | Qualys | Dynatrace | Exchange | Citrix | Hyper-V | Windows Server| Linux (CentOS, Ubuntu)
Experience
Сredit Agricole Hybrid System Administrartor Oct 2024 - Present
● Office365 administration.
● Microsoft Azure administration (GA role).
● Exchange onprem administration.
● Microsoft Intune administration.
● SCCM administration.
● VMware vSphere Administration.
● Creation of new Windows servers and maintenance of existing ones (virtual and on-premise)
● Remote hardware management (computers and laptops (Windows, MacOS), printers)
● Assistance to users with technical problems in the use of computer equipment and software. ● PowerShell scripting.
● Citrix Systems administration.
● Close cooperation with the cybersecurity and IT architecture departments to update systems and set up a stable structure for uninterrupted operation.
● Monitoring - Qualys.
TEAM International Remote System Engineer Oct 2021 - Oct 2024
● Office365 administration.
● Atlassian site administration (Jira, Confluence, Jira Service Management, Bitbucket).
● Microsoft Azure administration (GA role).
● Google Workspace administration (SA role).
● Exchange onprem administration.
● Microsoft Intune administration.
● System stability monitoring (Agent monitoring ‑ Dynatrace, Datadog).
● Okta Verify administration.
● VMware vSphere Administration.
● Remote hardware management (Windows servers, laptops, printers)
● Assistance to users with technical problems in the use of computer equipment and software. ● MacOS administration (Kandji, Jamf).
● RingCentral administration.
● Admin By Request administration.
● PowerShell scripting.
● Postman (API relevance check, API troubleshooting).
● Mentoring

SEOlib Odesa, Ukraine Customer and Technical Support Specialist, QA-engineer May 2021 - Oct 2021
● Checking the quality of software and detecting bugs.
● Setting bugs and tasks in Jira.
● Keeping minutes of meetings.
● Technical assistance to customers in case of problems with the service.
● Product testing of competitors.
Smile Food Odesa, Ukraine Senior telephone sales manager, customer care specialist Aug 2019 – Apr 2021
● Receiving incoming calls.
● Providing information about the company's products and services.
● Processing customer requests from the site.
● Final testing company’s software updates and finding bugs.
● Training interns and monitoring the correctness of their work.
● Filling out reporting documentation.
● Assistance to customers in solving problems.
Education
• Odesa National Medical University - General Doctor - Odesa - Aug 2014–Jul 2021
• ActPro - QA-engineer - Odesa - Jan 2021-Apr 2021
Certifications & Additional trainings
Microsoft (https://learn.microsoft.com/en-gb/users/yevheniizubanov-7999/transcript/7kw2nhmzrgx1pxe?tab=credentials-tab):

• MTA: Windows Server Administration Fundamentals 2021
• Microsoft Certified: Azure Fundamentals 2023
• Microsoft 365 Fundamentals 2023
• Microsoft Azure Data Fundamentals 2023
• Administering Information Protection and Compliance in Microsoft 365 2024
Google
(https://www.cloudskillsboost.google/public_profiles/729647e8-c8ea-44a5-928b-c3f9369778b3):
• Introduction to Google Workspace Administration 2022
• Planning for a Google Workspace Deployment 2022
• Managing Google Workspace 2022
• Google Workspace Security 2022
• Google Workspace Mail Management 2022

Language
● English (Upper intermediate)
● Ukrainian (Fluent)
● Russian (Fluent)