Olena

OBJECTIVE:

`•Looking for a new opportunity to work as a Legal Assistant/Paralegal/ Claims Administrator in International
SUMMARY:
Highly organized and passionate Administrative Professional with 15+ years of experience in preparing applications, processing telephone calls, and resolving guest complaints. Highly proficient in generating reports, handling payments, and providing administrative support.

SKILLS:

•Familiar with immigration/family law, Landlord and Tenancy Act, Administration Law, and proceeding papers in Canada and Ukraine.
• Attentive listener
•Experienced in the use of Microsoft Office Suite
•Attention to detail
•Valid Driver’s License
•Speak and write in English, Ukrainian and Russian
•Good at online researching

EXPERIENCE:

Volunteer - prepared applications for Permanent Residence, visa applications for refugee applications, and completed Residential Tenancy documents for LTB hearing. Worked with court documents affidavit, retainer agreement, etc.
Communicated with the Ministry of Immigration, CRA, banks, etc on behalf of customers
I consulted customers about family law, Immigration laws, etc.
Successfully finished field placement where performed various types of tasks.

ANEX Innovation, Jasper, AB 2023 - 2024
• Support staff and executives with administrative tasks
• Plan and schedule meetings, make travel arrangements; and send reminders regarding upcoming appointments
• Direct calls to appropriate persons or take detailed messages
• Help prepare presentation materials
• Prepare and organize documentation including written records of training and client proposals
• Collect registration information from clients for upcoming training courses
• Create purchase orders and other inventory as required.
• Working in a computerized environment with proficiency in Microsoft Office including Excel. Word and PowerPoint. AnexAccumatica program, Inflow, Quick book.

Front Desk Agent, Pursuit, Jasper, AB 2023- 2024
•Processed telephone calls.
•Registered arriving guests and groups.
•Checked out guests, calculated charges, and received payment.
•Resolved guest complaints and referred to the Hotel Manager.
•Provided information on hotel facilities and services and local points of interest.
•Arranged services required for guests with special needs.
•Balanced cash and completed balance sheets, cash reports, and related forms.

Parent Volunteer, Chatham Pool Sharks, Chatham, ON 2016-2020
•Worked as part of a fundraising team for Chatham Pool Sharks team.
•Prepared and served lunches for children during swimming competitions.
•Assisted with fundraising bingos by cleaning tables and maintenance.

Volunteer, Canadian Food for Children, Chatham, ON 2016-2018
•Worked as part of a team sorting and packaging clothing for children in Africa.
•Collected clothing donations.
•Knit and crocheted blankets for donation.

Volunteer, Chatham GoodFellows, Chatham, ON 2016 - 2018
•Worked as part of a fundraising team collecting money donations for children.
•Collected food donations.

Legal assistant- Secretary of the State Service for the enforcement of court decisions, UKRAINE 2007-2015
•Provided general administrative support – opened and closed cases to prepare civil enforcement documents.
•Performed Management and departmental functions, including but not limited to gathering statistics and other information, preparing correspondence, scheduling resources and appointments, collection and payment of accounts, data entry, filing, photocopying, and general office duties.
•Maintained a calm demeanor when dealing with delinquent people.

EDUCATION:

St. Clair College, Paralegals, Chatham, ON. 2020-2022
Law Academy, Kharkiv, Ukraine 2002- 2007
Commissioner of Oath in Alberta appointment July 3rd 2024.