Сергій

SERHII
SIRUK

PROFILE
My career goal is to evolve within the IT industry, making a significant
contribution to the development and support of innovative technological
solutions. I am passionate about exploring new technologies and
advancing software development to tackle complex challenges.

CONTACT EDUCATION
Zhytomyr National Aviation University
Ukraine
Computerized Systems, Automation, and Control
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LANGUAGES EXPERIENCE
July 2020–January 2024
Ukrainian Native speaker
English B1
C1 Eldorado LLC | Equipment Configuration and Testing Specialist |

Configuration and Maintenance of Computer Equipment and Smart
Devices. Adaptation and Support of Software Products. Report
PERSONAL Generation and Communication with Clients.
QUALITIES
November 2016–December 2017
Effective Time Management
LLC Sota-Alliance. Kyivstar subscriber service center | Store Manager |
Ability to Multitask
Fast Learner
Good team player Recruitment and Training of Staff. Achievement of Subunit Goals.
Quality Control of Customer Service. Development of Accountable
Subunit. Servicing Subscribers.

COURSES September 2016–June 2017
LLC Allo | Store Director/Service and Insurance Services Trainer |
February 2023–July 2023
QA at Beetroot Academy Recruitment and training of personnel. Quality control of customer
service. Increasing sales of additional services and insurance products.
SKILLS Adaptation of new employees. Conducting training sessions and
employee development. Development of employee motivation.
CSS, HTML, JIRA, ERP,
BITRIX24, 1C