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Hadomeh
Customer support representative
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Dear Hiring Manager,
I am writing to apply for a remote position within your company.
I am currently pursuing a Master’s degree in Health Administration at the University of Niš,
Serbia, and I am also a recent MD graduate. In parallel, I have over four years of experience
working remotely in sales and customer service roles. This experience includes direct client
communication, sales support, and coordination across teams.
I have worked in environments that required clear communication, structured follow-up, and
operational organization. I am comfortable using tools such as Slack, Zoom, Google Workspace,
and Microsoft Teams to manage tasks, coordinate workflows, and support daily operations.
I believe my background in healthcare and sales would allow me to contribute effectively to your
team. My CV is attached for your review, and I would welcome the opportunity to discuss how
my experience aligns with your current needs.
Thank you for your time and consideration.
Best regards,
Judith
JUDITH HADOMEH
Sales Representative | Medical Coordinator | Customer Service
Phone: [
Email: [
Location: Niš, Serbia
PROFESSIONAL SUMMARY
Medical and sales professional with experience in remote patient coordination, client
communication, and case management. Background in healthcare with hands-on experience
supporting international patients, managing treatment workflows, and coordinating with clinics
and internal teams. Strong focus on follow-up, organization, and clear communication in remote
settings.
WORK EXPERIENCE
Medical Coordinator / Sales Manager (Remote)
Bookimed
2023 – 2024
Coordinated medical cases for international patients from initial inquiry through treatment
planning. Communicated with patients regarding procedures, pricing, timelines, and medical
recommendations. Acted as a liaison between patients, clinics, surgeons, and internal teams.
Managed follow-ups, documentation, and scheduling. Supported sales conversion through needs
assessment, case qualification, and ongoing patient engagement.
Customer Service Representative
Calls – Insurance Supermarket Inc., USA (Remote)
2021 – 2023
Handled inbound and outbound customer inquiries related to insurance services. Resolved
complaints and service issues in a timely manner. Maintained accurate records of customer
interactions. Supported sales performance through structured communication and follow-up.
EDUCATION
Master’s degree in Health Administration
University of Niš, Serbia
2025 – Present
General Medicine (MBBS)
University of Ternopil, Faculty of Medicine, Ukraine
2018 – 2024
SKILLS
Medical coordination
Patient communication
Case management
Sales support
Client relationship management
Remote work communication
Cross-functional collaboration
Time management
Task prioritization
Problem solving
Critical thinking
Operational organization
LANGUAGES
English – C2
Ukrainian – Basic
Serbian – Basic
CERTIFICATIONS
Leadership Training Services (LTS)
Guides (Girl Scouts)
School Debate Team
Creative Writing Team
INTERESTS
Music
Reading
Movies
Cycling
Table tennis
Cooking
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