Enoch

Enoch Adebisi
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Summary

Detail-oriented and organized professional with three years of experience in logistics,
dispatching, sales, and customer service. Adept at thriving in fast-paced environments to
meet tight deadlines while maintaining a high standard of service. An enthusiastic team
player dedicated to contributing to the success of the organization through exceptional
problem-solving and analytical skills.
Proficient in building strong customer relationships and providing outstanding support,
ensuring client satisfaction and repeat business. A capable dispatcher with a proven track
record in efficiently scheduling drivers, ensuring timely and accurate deliveries, and
quickly addressing customer inquiries. Strong communicator fluent in English,
experienced in collaborating with cross-cultural, global teams. Committed to achieving
demanding objectives while enhancing overall customer experience.
Experience

Car dispatcher
Taxi Transport • Remote 06/2023 - 09/2024
⚫ Reviewed paperwork and contracts prior to dispatching drivers to ensure accuracy and
clarify understanding of trip details.
⚫ Handled incoming calls and emails** from customers regarding ride issues, updated
vehicle logs, trip records, and billing statements with precision.
⚫ Delivered exceptional customer service** to individuals contacting the company's call
center for support and assistance. Worked closely with customers to effectively resolve
issues and complaints.
⚫ Coordinated driver dispatch** to meet daily transportation requirements. Received new
ride requests, prepared necessary documentation, and assigned drivers accordingly

Logistics dispatcher
Carolina Transport • Kyiv, Kyiv city 03/2021 - 04/2023
⚫ Reviewed paperwork and contracts prior to dispatching crew members to support
accuracy and clarify understanding of details.
⚫ Handled incoming calls and emails from customers regarding issues with
deliveries. Updated vehicle logs, cargo records and billing statements with
accuracy and efficiency.
 ⚫ Delivered exceptional customer service to individuals contacting company's call
center for support and assistance.Worked closely with customers to effectively
resolve issues and complaints.
⚫ Coordinated driver dispatch to accomplish daily delivery requirements. Received
new orders, prepared documentation and assigned personnel.

Sales Manager
Financial Company 01/2020 – 02/2021

⚫ Coached and counseled sales personnel, assisting with individual selling efforts and
helping sales representatives reach targets.
⚫ Maintained ethical and positive working environment to reduce turnover and promote
high retention rates.Closed lucrative sales deals using strong negotiation and persuasion
skills.
⚫ Maintained marketplace visibility marketplace by participating in industryrelated and
community activities.

Skills

Communication skills, Sales, Customer service, Microsoft excel, Microsoft powerpoint,
Computer skills, Computer literacy, Dispatch, Programming

Education

Software Engineering
National Technical University (Kyiv Politechnical Institute) • Kyiv, Kyiv city 06/2023