Любов

LIUBOV LYMAR
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Lviv, Ukraine

SUMMARY

Results-oriented professional with 5+ years of experience in exceeding service benchmarks and building
client relationships. Skilled in communication, problem-solving, and collaboration, with a background in
lead generation, sales development, and business analysis. Ready to contribute to a results-driven
environment and exceed expectations.

EDUCATION PROFESSIONAL EXPERIENCE

Ivan Franko National University of Lviv Business Analyst
Veteranam.info | 2024
Bachelor's Degree in International Relations
Conducted content analysis and prioritized information for
website optimization.
SKILLS Assessed user needs and enhanced user experience with
targeted improvements.
Hard skills: Collaborated with developers and UX designers to gather and
B2B Sales implement requirements, ensuring project alignment.
B2C Sales
CRM (Pipedrive)
Sales Development Representative
Zendesk ELITEX | 2023 - 2025
Jira/Confluence Generated leads and strategies to meet targets.
Initiated conversations via email and LinkedIn, arrange intro
Microsoft Office
calls.
Google Sheets
Exceeded monthly/quarterly quotas.
Notion
Maintained CRM, track and engage leads.
Azure DevOps
Lead Generation Specialist
Soft skills: Startupsoft | 2023
Customer-Oriented Mindset Generated leads from LinkedIn and email.
Conflict resolution Worked with US Advisors to meet goals.
Data analysis Supported Sales Managers in identifying opportunities.
Problem-solving
Decision-making Freelance Translator
Analytical skills 2022
Provided accurate translations on diverse topics, specializing
in legal documents.
LANGUAGES
English (Upper-Intermediate) Customer Support Representative
German (Intermediate) Boosta | 2021 - 2022
Responded to customer inquiries via phone, email, and chat.
Built relationships and exceeded performance goals,
FIND ME ONLINE promoted to Senior.
Collaborated with sales, boosting average order value by 10%.
LinkedIn Managed customer accounts, handled refunds, and resolved
issues.
Telegram