Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/12610744/

Опыт работы

Customer support representative

с 10.2025 по 12.2025 (3 месяца)
Wix, Remote (IT)

I aided in handling customer queries, resolving issues, and providing solutions all from the comfort of their own space. At some point I was the go-to person for customers, and their achievements were measured by how quickly and effectively we resolved issues that helped in boosting customer satisfaction, and it contributed to the company's growth

Customer service representative

с 06.2025 по 10.2025 (5 месяцев)
Preply, Remote (Education and science)

I helped in handling customer inquiries and issues via phone, email, or chat. Also in providing solutions and answering questions. I was also largely involved in resolving complaints and escalating complex issues as well as meeting customer satisfaction targets.

IT-specialist

с 10.2023 по 12.2023 (3 месяца)
Luxe Quality, Kyiv (IT)

Sales manager

с 07.2023 по 08.2023 (2 месяца)
Trucking42, Remote (Transportation and logistics)

Help desk specialist

с 04.2022 по 05.2023 (1 год 2 месяца)
Nova poshta, Kyiv (IT)

Sales manager

с 04.2020 по 07.2021 (1 год 4 месяца)
Hib up firm, Remote, Kyiv (Medicine, pharmacy)

Образование

Kyiv University

Information Technology, Kyiv
Высшее, с 2018 по 2022 (4 года)

Дополнительное образование и сертификаты

Google IT Support

8months

Cisco CCNA

6 months

Google digital customer engagement

6 months

Comptia A+ N+

5 months

Customer service and CRM

6 months

Знания и навыки

• Attentiveness
• HTML
• MS Office
• Internet User
• Web
• Web browser
• Communicability
• Work with ethics
• Multi tasking
• Management of CRM
• Amigo
• Technical support for users
• Graphic design
• Work with clients
• Attracting new customers
• Microsoft Copilot

Знание языков

Английский — свободно