Оксана

OKSANA CHYKYRISOVA

SENIOR SYSTEM ANALYST

CONTACT PROFESSIONAL PROFILE

The systems analysis expert with over 10 years of experience in optimizing
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business processes, technical support, and system integration. I am focused
on developing my skills, implementing modern technologies, and contributing
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LinkedIn: organization, and analytical thinking.
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ana-chykyrisova-8a942b344/

KEY SKILLS WORK EXPERIENCE

Technical:
MMS ST, MD+, Customizing MMS
JAN 2023 - Senior System Analyst
MAY 2025
(Oracle), MMS WL/M.Store,JIRA, Metro Cash & Carry LLC | Kyiv
Confluence, SQL Developer,

Ggraduated from the course:
 Analyzing and optimizing business processes to
Google Sheets, SQL, BigQuery improve operational efficiency.
(continuing improvement)
 Ensuring smooth system operations through technical
Programming: Basic JavaScript, support.
Python (learning)  Developing optimization strategies in emergency
Analytical: situations.
Data collection, analysis, business
 Supporting the maintenance of organisational system
process configuration
upgrades and manual QA for system updates.
Languages: English (A2-B1, continuing  Managing system settings and data transfers.
improvement)

Soft skills:
OCT 2018 - Information Project Implementation Specialist
DEC 2022
Metro Cash & Carry LLC | Kyiv
ability to learn, stress resistance,
problem solving,idea generation,  Implementing corporate solutions, adapting to
flexibility (adaptability), project
planning,problem-solving, planning, business requirements.
delegation, responsibility, project  Conducting training sessions for end-users,
planning, decision making, empathy,
teamwork introducing technical documentation.
 Providing technical support for retail business
processes.

DEC 2011 — Project Specialist
SEP 2018
Metro Cash & Carry LLC | Kyiv

 Implementation of new business process management
 systems.
 Development of instructions, standard and local
procedures for new systems.
 Staff training for quick adaptation.

JAN 2005 - Floor Manager
NOV 2011
Metro Cash & Carry LLC | Kyiv

 Ensuring high level of customer service
 Organising staff training and monitoring the
implementation of KPIs.
 Optimisation of document flow processes.

NOV 2003 – DM "Dairy Products"
DEC 2004
Metro Cash & Carry LLC | Kyiv

 Supporting the department's operational processes
 Organising staff training and monitoring KPIs.
 Optimisation of document flow processes.

MAR 2002 - Logistics Manager
APR 2002
Torgovyi Keramin-Kyiv LLC
 Implementation of the customs clearance
 Reduction of customs costs for customers
 Ensuring fast customs clearance
EDUCATION

'Data Analyst' Course (in progress)
GO IT | 2025

Google Sheets, SQL, BigQuery, Google Analytics 4, Tableau, Python, Jupyter Notebook

Accounting Economist Course
TERRA Training Center | 2002

Customs Broker and Declarant Course
Customs Brokers Association | 2001

Automation and Control Engineer
Kyiv Polytechnic Institute | 1998

Specialization: Automation of technological processes

HOBBIES

design (creating visual content, updating furniture), taking pictures, creating new
clothes, updating old furniture, going outdoors