Олег

Oleg Osipov
Customer Service Representative

[открыть контакты](см. выше в блоке «контактная информация») [открыть контакты](см. выше в блоке «контактная информация») Ivano-Frankivsk

Profile
Personal details
An ambitious and creative job seeker with a high level of English.
Date of birth
April 30, 1998
I offer my extensive experience logistics: searching for valuable loads,
dispatching, tracking, dealing with complicated clients, and resolving disputes Gender
Male
both with customers and drivers.
I can grease the gears in any difficult situation!
Specialize in applying a creative approach to every problem I face.
Used to developing new skills and meeting challenges, knowing how to adapt to Skills
any task, and dealing with complicated situations, no matter what their origin
may be.
High comunication skils
Experienced PC usage
Quick learning
Education
Bachelor of Law Sep 2015 - Jun 2019 Flexibility
Vasyl Stefanyk Precarpathian National University, Ivano-Frankivsk Project management
Master of Social Work. Social teacher. Sep 2024 - Jan 2025
Teacher of socio-pedagogical disciplines
Vasyl Stefanyk Precarpathian National University, Ivano-Frankivsk
Languages
Ukrainian - native
Employment
English - C1

Logistics Dispatcher April 2022 - Present
E&O Global, Ivano-Frankivsk Hobbies
Searching for loads, booking loads, negotiating prices, tracking, dispatching,
communicating with drivers, settling disputes about additional charges, fees, Creative writing
and contract details. Filling out the PPW, setting up new customers, managing
CR system. Searching for new opportunities for the best revenue.
Audio-editing
Organizing social events
Customer Service Representative (Tracking) Nov 2022 - April 2025
Science Fiction Literature
Millhouse Logistics, Ivano-Frankivsk
Tracking the movement of the loads, and communicating with the customer,
(updates, additional charges, negotiating in case of complications). Creating
unique solutions for everyday problems.

Project manager/Creative manager for a music podcast May 2023 - May 2024
"Радіо SVIT"
Радіо SVIT, Ivano-Frankivsk
Mainly: organizing team members and structuring the work process for the
final goal — 10 full-length episodes.
Structuring the main plot and creating ideas to implement in the script. Editing
the script. Supervising the recording process, and editing the final audio. Voice
acting for the side character.

Scriptwriter Dec 2021 - Aug 2022
Ridddle, Kyiv
Writing scripts for popular science videos, researching necessary
information, including pictures and scientific data. editing the script, creating
new ideas for future videos. Following the three-act structure to create an
interesting and engaging narrative. Designing baseline structure for the video
editor to follow (animation, soundtrack, etc.). Following up with the script
changes, based on the vier reception.
Bartender Jun 2021 - Oct 2021
GOST Bar, Ivano-Frankivsk
Serving drinks, communicating with the clients, understanding and meeting the
needs of the customer, dealing with conflicting clients, being in charge of the
storage, entertaining the customers at the counter.

Bartender Oct 2020 - Apr 2021
Restaurant "Legenda", Ivano-Frankivsk

SMM Manager Jun 2021 - Oct 2021
Onedseven, Tabletop and Roleplaying Games Club, Ivano-Frankivsk
Creating content for social media, developing commercials, helping
clients through social media and during live events