Катерина

Kateryna Hubkova
[открыть контакты](см. выше в блоке «контактная информация»)
Zhytomyr, Ukraine
About me
Motivated and tech-savvy student seeking a position as a Support Agent or Chat Manager. Passionate about online gaming, customer service, and teamwork. Looking to apply my skills in a dynamic gaming environment.
Education
Zhytomyr Technical and Economic College of KNUCA
Student, Software Engineering (2nd year)
Work Experience
Chat manager at a training center
June - December 2024
• Experience communicating with clients, signing up for the first trial classes, Changing the schedule of attending classes
• Agreed on the schedule with teachers
• Collected information in Google tables
Chat manager at a beauty salon
December 2024 - February 2025
• Communicated with clients, consulted on prices and signed up for procedures
• Agreed on the schedule with employees
• Kept records in a special application
Skills
• Emotional stability and the ability to quickly navigate difficult and unexpected situations
• Patience, ability to do routine work and perseverance
• Sociability, friendliness and excellent interpersonal skills and ability to handle inquiries efficiently.
• English proficiency – B2 level (ready to complete the test task.).
• Strong understanding of online gaming mechanics, ranking systems, and in-game economy (especially in Valorant).
• Proficient in Google Sheets, Google Apps, and general office software
Additional information
• Passionate about online gaming and esports.
• I am a fast learner, eager to improve and take on new challenges.
• Familiar with gaming communities, online marketplaces, and the virtual goods industry.
• Ready to start work tomorrow.