Катерина

KATERYNA SHAHAN

Phone:
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Receptionist. Cullinan Belek, Antalya, Turkey
2024-11 - currently working
E-mail:
• Welcomed guests and managed check-ins/check-outs
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• Handled phone calls, bookings and payments

Address: • Ensured compliance with safety and security protocols by using
ElektraWeb software
Antalya/Turkey
Wellness Instructor. Susesi Luxury Resort, Antalya, Turkey
2024-04 - 2024-11
• Conducting group training sessions for hotel guests in yoga,Pilates,
aqua aerobics, Zumba and step aerobics.

Mini Club’s Chief. Gloria Golf Resort, Antalya, Turkey
2023-01 - 2023-11
• Coordinated guest communication and solving their issues.
• Maintaining professional, organised, safe environment for
employees and patrons
• Monitoring kids club’s daily activities and mentoring team
members
Mini Club’s Receptionist. Gloria Golf Resort, Antalya, Turkey
2017-05 - 2022-12
• Built long-term, loyal guest relations by providing top-notch
service.
Programmer Intern. PE 'FOLIO', Kiev, Ukraine
2022-10 - 2022-11
• Increased customer satisfaction by resolving programming issues .
• Designed and developed data structures.

LANGUAGES EDUCATION

Turkish - intermediate • Poltava University of Economic And
English - upper-intermediate Trade - Poltava City, Ukraine, BBA:
Russian - advance Economics, 2017-09 - 2023-03
Ukrainian - native • It Academy “Step” - Kiev, Ukraine, Web
German - beginner Development, 2020-03 - 2022-12
SUMMARY

I am passionate about teaching English and helping students gain con dence in their language
skills. For over a year, I have been giving private lessons, tailoring my approach to each student’s needs
and learning style. My background in hospitality has strengthened my communication skills and ability to
work with people from diverse backgrounds, making my lessons engaging and effective.

Although my professional experience is in hospitality, I am eager to grow as an English teacher and
bring my dedication, patience, and creativity into the classroom. I create a supportive and encouraging
learning environment-where students feel comfortable practicing and improving their skills. I am excited
to continue my journey in teaching and make a real difference in my students’ progress.

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