Христина

KHRYSTYNA DMYTROVYCH
Flight Dispatcher | Flight operations specialist
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 Velsen-Zuid, NL

SUMMARY EDUCATION

Flight Dispatcher with over 5 years of experience in coordinating and managing flight Master's Degree in Air traffic
operations. Proficient in route planning, meteorology, and aviation regulations, ensuring service (air traffic controller)
safe and efficient flights. Strong communication and organizational skills, adept at
collaborating with pilots, ground staff, and air traffic control to optimize flight schedules National Aviation University
and deliver exceptional performance. Committed to continuous learning and staying current
2018 - 2020 Kyiv, Ukraine
with industry advancements to excel in the dynamic aviation environment.

Internship. Implementing
EXPERIENCE theoretical knowledge into
practice structure and
Flight Dispatcher | Flight operations specialist 07/2019 - 11/2024 organization of ATS units.
RocketRoute Lviv, Ukraine Kyiv Boryspil Airport

Flight-planning company service for Airlines, Business Aviation, and private pilots for 2015 Boryspil, Ukraine
international flights, supporting flight crews and their operations.
• Developing and filing flight plans in accordance with aviation regulations, weather Internship. Familiarization with
conditions, and air traffic control guidelines. work of air traffic controller
• Collaborating with pilots and crew to ensure safe and efficient routes, fuel loads, and (Control Tower).
contingency plans.
• Monitoring real-time flight operations, weather conditions and other factors that could Kyiv International Airport
impact the flight's safety and efficiency. 2013 Kyiv, Ukraine
• Providing pilots/operations with Briefing Packs with accurate and up-to-date information
regarding weather, airport conditions, alternate routes, and other flight-related
information.
Bachelor's Degree in Air
• Ensuring compliance with all relevant aviation regulations and company policies. navigation (air traffic
• Communicating any flight delays, changes, or cancellations to relevant parties in the EC controller)
and NON-EC zones.
• Performing risk assessments and managing potential disruptions to flight schedules.
National Aviation University
• Strong knowledge of aviation regulations (e.g., EASA, ICAO) and air traffic control 2012 - 2016 Kyiv, Ukraine
procedures.
• Logging and follow-up of issues using relevant company internal management & IT
systems ( creating bug, investigations, improvements, feature tickets).
• Proficiency in specific flight dispatch software, such as CFMU NOP, GAR, AvFinity and IT
CERTIFICATION
programs: JIRA, YouTrack, Zendesk and Salesforce.
Special Operations commercial
Customer Service Agent (Check-in & Boarding) 03/2018 - 07/2019 Aviation and Aviation
Meteorology: Enroute Weather
Lviv Danylo Halytskyi International Airport Lviv, Ukraine

Customer service agent (check-in, boarding) of Wizz Air, Ryanair, Lot Polish, Master the essentials of aviation
Austrian/Lufthansa, Belavia, Pegasus, Wind Rose, and Ernest Airlines.
- aircraft operational control
• Assisted passengers with the check-in process, including verifying travel documents,
and dispatch
issuing boarding passes, and ensuring compliance with baggage regulations.
• Coordinated boarding processes, ensuring passengers boarded in an orderly and timely
manner while adhering to safety protocols. ETOPS/EDTO: aircraft
• Handled customer complaints and managed situations such as delays, cancellations, or operations, flight planning and
issues with baggage, aiming for prompt resolutions. dispatch; Regulations and
• Collaborative in team and different structures, including working alongside ground staff,
certification
aviation security, and flight crew to ensure a smooth and efficient boarding process.
• Assisted passengers with diverse needs, including those requiring special assistance or
traveling with young children.
• Trained new staff on check-in procedures, ticketing, and safety regulations, contributing SKILLS
to efficient team operations.
• Comfortable working with a variety of airlines, each with distinct procedures and Flight Dispatching, Air Taffic Control,
software systems, demonstrating flexibility and rapid learning abilities. Flight Planning, Navigation, Aircraft
Systems, Meteorology

LANGUAGES STRENGTH
Able to work in a team, experienced in
English Ukrainian working in a multicultural environment;
flexible, multi-taskable, attentive to
Dutch details, timekeeper, easy-going, open
to new ideas; Self-motivated and


disciplined; Critical thinking and
excellent communication and decision-
making skills under pressure.
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