Ольга

Olga Ince
[открыть контакты](см. выше в блоке «контактная информация»)
[открыть контакты](см. выше в блоке «контактная информация»)
[открыть контакты](см. выше в блоке «контактная информация»)

Skills

Fluent in English/ Ukrainian/ Russian
Strong vocabulary
Translating documents
Medical terminology
Local authorities
Cultural competency
Attention to details
Time management
Lesson planning
Individualized curriculum
plans
Special education
Effective teaching techniques
Online tutoring
Interactive teaching
Student motivation
Cash and credit transactions
Payment processing
Highly responsible and
reliable
Sanitation procedures
Cocktail making
Beverage knowledge
POS operating
Cleaning requirements

LANGUAGES

English
Ukrainian
Russian

EXPERIENCE

Globo, US – interpreter
May 2023 – present
• Assisting in interpreting for LEP
Transperfect, US – interpreter
May 2023 – present
• Assisting in interpreting for LEP
LanguageLine, UK – interpreter
June 2023 – present
• Assisting in interpreting for LEP
Propio, UK – interpreter
August 2022 – present
• Assisting in interpreting for LEP
AA Global, UK – interpreter
August 2022 – present
• Assisting in interpreting for LEP
The Language Shop LTD, UK – interpreter
September 2022 – present
• Assisting in interpreting for LEP
DA Languages, UK – interpreter
September 2022 – present
• Assisting in interpreting for LEP
Lingo Links, Refugee and Migrant Centre, UK – interpreter
February 2023 - present
• Assisting in interpreting for LEP
• Translate documents, forms, and letters
• Attended f2f sessions

English online school, Ukraine - English teacher (Tutor)
January 2021 - March 2022
- Planned educational English lessons.
- Helped students build confidence within struggling topics by
celebrating success and motivating students throughout lessons.
- Successfully updated teaching methods according to situations,
topics and age groups.
- Tutored students in one-to-one sessions to progress learning.
- Used established assessment criteria to evaluate student skills
and knowledge gaps.

Business Centre Cafe, Ukraine, Odessa - Cashier
January 2020 - December 2020
- Smoothly processed incoming orders, handling over 300+
transactions per day with exceptional accuracy.
- Maintained clean, tidy and organized check-out areas.
- Helped customers with specific item requests by answering
questions and offering knowledgeable product advice.
- Maximized customer satisfaction by assisting with purchase
selections, locating items and promoting rewards programs.
- Increased sales and add-on purchases through strategic upselling
and cross-selling.
- Maintained high productivity by efficiently processing cash,
credit cards and debit payments.
- Handled high-volume credit and cash transactions using Point Of
Sale (POS) systems efficiently.

Cruise Ships, International - Bartender
February 2015 - August 2016
- Demonstrated full knowledge of all menu items, contents and
preparation methods.
- Optimized customer experience, serving each guest with sincere,
positive and enthusiastic attitude.
- Mixed drinks and served wine, beer, and nonalcoholic beverages
for 500+ guests per shift.
- Upheld high standard of cleanliness in all working areas.
- Prepared and served ordered beverages, including hot drinks and
cocktails.
- Received orders from the wait staff and delivered beverages to
guests.
- Conducted regular counts of bar stock, promptly ordering
low-stocked supplies.
- Ordered and maintained inventory of bar products, including
alcohol, soft drinks and supplies to drive high volume sales,
- Independently prepared off-menu cocktails, coffees and other
beverages for customers.
- Made product recommendations to customers based on
preference, food pairings and special promotions

Cruise Ships, International - Bar waitress
May 2012 - December 2014
- Handled customer complaints, provided solutions and managed
resolution.
- Processed cash and card payments using POS
- Optimized customer experience, serving each guest with sincere,
positive and enthusiastic attitude.
- Seated guests promptly and managed table wait times.
- Upheld high standard of cleanliness in all working areas.
- Prepared and served ordered beverages, including hot drinks and
cocktails.
- Resolved customer complaints promptly? Escalating larger
operational concerns to management.
- Greeted new customers, answered initial questions and took
drink orders.

Seaman Recruiting Agency, Ukraine, Odessa - Recruitment
Staff
March 2011 - April 2012
- Sourced candidates through social media platforms, validating
suitability for available positions.
- Advertised and managed position listings, organizing interviews
with suitable candidates.
- Communicated effectively with crew members to deliver daily
operational duties accurately and efficiently.
- Followed job instructions for setting up new jobs according to
specifications.
- Prepared necessary documentation to join the vessel.
- Negotiated with representatives of the vessels.

Dating agency, Ukraine - Translator
March 2007 - February 2011
- Produced a daily output of 1000+ translated words per day.
- Worked in stressful environments and processed information
accurately, adapting to clients needs.
- Stayed current on cultural changes impacting language context
and meaning.
- Researched phraseology and terminology to deliver accurate,
authentic translations.
- Translated conversations between 2 parties in professional
situations.

EDUCATION
University of Business and Law, Ukraine, Odessa -
Specialist in Philology and Translation (English)
September 2004 - June 2009