Maria

MARIIA MOROZOVA
[открыть контакты](см. выше в блоке «контактная информация») | [открыть контакты](см. выше в блоке «контактная информация») | Lodz, Poland

WORK Junior Marketing Manager, Focus Fund, Kyiv,Ukraine May 2024 - Present
EXPERIENCE Providing full marketing support for the selected British Shopping Centers,
including content creation, copywriting, planning, ads management
Communication with clients, scheduling meeting, and presenting the plans on
what is going to happen inside the malls
Working with Canva, Adobe, Excel, Word
Promt writing in Chat GPT and other AI services for content creation
Content Reviewer, TechFireFly, Remote Oct 2021 - Present
Reviewed the advertisements provided by clients if they are appropriate and
qualify the ads for airing according to the guidelines
Worked in an international team in a remote work environment
Worked in multiple languages such as English, Ukrainian, Russian, and Polish
Following deadlines and multitasking daily
Usage of Excel, PowerPoint, and Word daily
Investigated competitors and demographics to compare and evaluate best
marketing techniques.
Senior Process Executive, Infosys, Lodz, Poland Jun 2021 - Sep 2021
Ensured all queries were addressed so that client relationships were
maintained.
Worked with SAP, Excel, and CRM
Successfully managed, coordinated and regulated all processes within
operations.
Ensured that performance parameters were met and exceeded within the
company's guidelines and policies.
Produced clear, concise performance reports, accurately presenting data for
analysis and evaluation.
Service Desk Agent, Fujitsu, Lodz, Poland Aug 2019- Jun 2021
Installed and set up applications for clients, including anti-virus software and
Microsoft Office.
Provided clear and concise step-by-step technical support to guide clients.
Responded to customer emails, calls, and live chat regarding technical
malfunctions and issues to fix remotely.
Communicated technical computer information to non-technical audiences by
providing simplified presentations and demonstrations.
Logged and completed reports to submit technical details to management.
Used support tickets to track and speed up incidents

Interpreter, Kelly Services, Lodz, Poland Jun 2020- Aug 2020

Worked on direct interpretation from Ukrainian/Russian to English and back
on the topics connected with 911 calls, healthcare, and banking;
Keeping a positive attitude and polite speech while having stressful calls with
life-changing problems for clients;
Working with strict time-management and work-life balance mentality
EDUCATION Bachelor of Internation and Political Science
University of Lodz
Major in American Politics and Media
Final project topic: Political advertising and marketing in case of election of
Donald Trump 2016 and Justin Trudae 2019

KEY SKILLS Building of the personal brand Problem-solving
Social Media Marketing and Creativity
Strategy Eye for Detail
Data Analysis and Insights Good stress resilience
Scrum agile marketing strategy Multilingual
Brand Storytelling Time Management
Creative Content Development Communication skills

PROJECTS Ukrainian-English Translator
Working in the field connected to the energy supply, manufacturing and
education;
Translating for the classes, exercises and conferences for the Ukrainian
Energy Services DTEK;
Setting up the activities and managing the reservations for the team;
Social Media Marketing Specialist
Providing consultation for the new businesses on the rules and content
creation for their brands
Copywriting and Website creation
Helping to develop personal brand and brand identity for the clients

COURSES Digital Marketing course - Google Digital Garage
Google Ads
SMM manager or how to build a strategy for growth - Nioly Media Group
Instaboss - Daniel Matuhno, personal couch
Scrum and Agile - Coursera

LANGUAGES Ukrainian - native
English - fluent (C1)
Russian - fluent (C1)
Polish - conversational (B1)