Сайт поиска работы №1 в Украине
- Файл
Христина
Support manager
- Рассматривает должности:
- Support manager, Personal assistant, Customer service manager, Нутриціолог, Менеджер роботи з нерухомістю, Координатор, Direct менеджер, Менеджер проєктів, Асистент диспетчера
- Город проживания:
- Киев
- Готов работать:
- Удаленно
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Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/13138072/?puid=90200
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Khrystyna Trach
Service Manager | Customer Relations | Project Management
Contact Information
South of France
[открыть контакты ](см. выше в блоке «контактная информация»)
PROFILE
Multilingual professional with extensive experience in customer service, project coordination, and sales. Skilled in
managing customer relations, optimizing internal processes, and leading cross-functional teams. Strong
communication and organizational abilities, with a proven track record of enhancing customer satisfaction and
driving business growth. Seeking a Service Manager role in a European company, with openness to HR, product
management, or personal assistant positions. Available for remote work or travel-based roles.
WORK EXPERIENCE
Patient Coordinator
Image Orthodontics, San Francisco, USA | 09/2023 – 12/2024
● Provided high-quality patient support, including appointment scheduling, treatment consultation, and
financial advising.
● Handled financial processes: contract preparation and payment handling.
● Trained and onboarded new reception staff across three office locations.
● Led marketing initiatives, resulting in over 1,000 new clients and improving the clinic's Google rating
from 4.2 to 4.8 through targeted review campaigns.
● Reduced outstanding debt by $60,000 through proactive collection strategies.
● Balanced multiple responsibilities, enhancing time management and prioritization skills.
Advertising Sales Representative
NewTimes Magazine, San Francisco, USA | 04/2024 – 10/2024 (Part-time)
● Secured advertising deals and expanded the client base for a Russian-language publication.
● Strengthened sales and communication skills by working with diverse, multilingual clients.
Sales Manager & Educational Curator
Sol Consulting, Kyiv, Ukraine | 02/2021 – 02/2022
● Increased student completion rate from 40% to 90% through proactive motivation strategies.
● Led the sales process, achieving $30,000 in revenue within 10 days by selling educational programs.
● Reduced overdue payments from 30% to 10% by enhancing client financial compliance.
● Coordinated across a 60-member team, improving operational workflows and client satisfaction.
Personal Assistant
Commodity Business Step by Step, Kyiv, Ukraine | 05/2022 – 11/2022
● Managed scheduling, meetings, and documentation for executive leadership.
● Oversaw the hiring and onboarding process, including new employee adaptation.
EDUCATION
Kyiv National Linguistic University, Kyiv, Ukraine
Bachelor of Spanish and English Translation, 07/2020
● GPA: 4.0
● Relevant Coursework: Translation Techniques in Modern Contexts
SKILLS
Languages: English (Fluent), Spanish (Fluent), Ukrainian (Native), Russian (Native), French (Basic)
Customer Service: Patient Coordination, Client Communication, Financial Consulting
Sales & Marketing: Sales Strategy, Marketing Campaigns, Client Acquisition
Operations Management: Scheduling, Onboarding, Office Administration
Technical Tools: MS Office, Google Suite, Canva, Trello, Zoom
CERTIFICATIONS & TRAINING
● Project Management (Coursera, 2022)
● Group Coaching with Andrey Pivovarov
GDPR Clause:
I hereby consent to the processing of my personal data included in my CV for the purposes of the recruitment process in
accordance with Regulation (EU) 2016/679 (General Data Protection Regulation).
Service Manager | Customer Relations | Project Management
Contact Information
South of France
[
PROFILE
Multilingual professional with extensive experience in customer service, project coordination, and sales. Skilled in
managing customer relations, optimizing internal processes, and leading cross-functional teams. Strong
communication and organizational abilities, with a proven track record of enhancing customer satisfaction and
driving business growth. Seeking a Service Manager role in a European company, with openness to HR, product
management, or personal assistant positions. Available for remote work or travel-based roles.
WORK EXPERIENCE
Patient Coordinator
Image Orthodontics, San Francisco, USA | 09/2023 – 12/2024
● Provided high-quality patient support, including appointment scheduling, treatment consultation, and
financial advising.
● Handled financial processes: contract preparation and payment handling.
● Trained and onboarded new reception staff across three office locations.
● Led marketing initiatives, resulting in over 1,000 new clients and improving the clinic's Google rating
from 4.2 to 4.8 through targeted review campaigns.
● Reduced outstanding debt by $60,000 through proactive collection strategies.
● Balanced multiple responsibilities, enhancing time management and prioritization skills.
Advertising Sales Representative
NewTimes Magazine, San Francisco, USA | 04/2024 – 10/2024 (Part-time)
● Secured advertising deals and expanded the client base for a Russian-language publication.
● Strengthened sales and communication skills by working with diverse, multilingual clients.
Sales Manager & Educational Curator
Sol Consulting, Kyiv, Ukraine | 02/2021 – 02/2022
● Increased student completion rate from 40% to 90% through proactive motivation strategies.
● Led the sales process, achieving $30,000 in revenue within 10 days by selling educational programs.
● Reduced overdue payments from 30% to 10% by enhancing client financial compliance.
● Coordinated across a 60-member team, improving operational workflows and client satisfaction.
Personal Assistant
Commodity Business Step by Step, Kyiv, Ukraine | 05/2022 – 11/2022
● Managed scheduling, meetings, and documentation for executive leadership.
● Oversaw the hiring and onboarding process, including new employee adaptation.
EDUCATION
Kyiv National Linguistic University, Kyiv, Ukraine
Bachelor of Spanish and English Translation, 07/2020
● GPA: 4.0
● Relevant Coursework: Translation Techniques in Modern Contexts
SKILLS
Languages: English (Fluent), Spanish (Fluent), Ukrainian (Native), Russian (Native), French (Basic)
Customer Service: Patient Coordination, Client Communication, Financial Consulting
Sales & Marketing: Sales Strategy, Marketing Campaigns, Client Acquisition
Operations Management: Scheduling, Onboarding, Office Administration
Technical Tools: MS Office, Google Suite, Canva, Trello, Zoom
CERTIFICATIONS & TRAINING
● Project Management (Coursera, 2022)
● Group Coaching with Andrey Pivovarov
GDPR Clause:
I hereby consent to the processing of my personal data included in my CV for the purposes of the recruitment process in
accordance with Regulation (EU) 2016/679 (General Data Protection Regulation).
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Резюме кандидата размещено по адресу: https://www.work.ua/resumes/13138072/?puid=90200