Владислав

WORK EXPERIENCE
13/02/2017 – 17/05/2017 Odesa, Ukraine

Photo book collector Digital Photo Center "Fujifilm"
• Assembly of photo books and vignettes (assembly, gluing, cropping, etc.).

18/05/2017 – 19/10/2018 Odesa, Ukraine

Waiter Hotel Complex "Odesa"
Vladyslav Kaminskyi • Work with the guests of the restaurant (information about new products,
promotions, special offers, events).
• Banquet service (weddings and corporate events).
Date of birth: 27/03/1997

Nationality: Ukrainian 07/04/2019 – 23/07/2021 Sofia, Bulgaria

Gender: Male Game Support Representative TELUS International Europe
• Helping players with any problems they may face. Working with a database of
players to provide better support, verification to recover an account if it has
been lost or hacked, playing our games to understand all the intricacies of the
CONTACT gameplay to help players who have questions, be it a gaming or technical
issue.
 Odesa, Ukraine (Home)
• Working with the team to improve our workflows. Constant monitoring and
passing of updates to our game products so that the information provided to
 [открыть контакты](см. выше в блоке «контактная информация»)
the player is relevant and presented in an understandable language.
 [открыть контакты](см. выше в блоке «контактная информация») (Viber)


EDUCATION AND TRAINING
@kamin_skyi (Telegram)
31/08/2012 – 29/06/2016 Odesa, Ukraine

Junior Specialist Degree "Technician programmer" College of
Industrial Automation and Information Technology

31/08/2016 – 29/06/2018 Odesa, Ukraine

Bachelor Degree "Computer engineering" Odesa National
Academy of Food Technologies

LANGUAGE SKILLS
MOTHER TONGUE(S): Russian
Other language(s):
English

Listening B1 Spoken production A2
Reading B1 Spoken interaction A2
Writing A2

Ukrainian

Listening C1 Spoken production B2
Reading C1 Spoken interaction B2
Writing B2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

COMMUNICATION AND INTERPERSONAL SKILLS
Communication and interpersonal skills
Excellent communication skills gained through my two years of experience as a
support agent (listening to clients, understanding their wishes and concerns). Also,
communication within the team allows me to always find a common language to
achieve our goals.