Валентина

VALENTYNA ZAHORUIKO

BUSINESS DEVELOPMENT MANAGER

PROFESSIONAL SUMMARY CONTACT
Highly organised with an exemplary portfolio of international business Phone: [открыть контакты](см. выше в блоке «контактная информация»)
development, B2B/B2C sales & marketing management in USA, UK and Email: [открыть контакты](см. выше в блоке «контактная информация»)
Caribbean. My skills in Media strategy, Public speaking, luxury goods Address: Odesa, Ukraine
Storytelling and Sales while delivering the message to the stakeholders, LinkedIn:
multi-tasking, business coordination, time management and the [открыть контакты](см. выше в блоке «контактная информация»)
willingness to go the extra mile have always proved to be an asset to my zahoruiko-184b85170
employees. My passion for engaging people, personal growth and
success achievement are always part of my personality which leads to be
an extraordinary team leader.

WORK EXPERIENCE
Sales Manager (2024-2025)
Watches of Switzerland Ltd. | London, UK
Built Business development and wholesales strategy to meet weekly KPI of the Showroom
Coached team members in Luxury Good Sales from outreach to deal closing
Delivered an exceptional clienteling network
Supported Visual Merchandising team in operational duties to ensure smooth running of the
Showroom
Luxury Sales & Marketing Manager (2022 - 2024)
HFGMedia dba. Effy Jewellery | New York, USA
Business development and sales strategy performed to meet sales plans: $300000/per week (over $1.2
million/month)
Built PR & Sales strategies to exceed the KPI in USA, Canada, Caribbean and Alaska regions
Event Management
Built Live Affiliate Marketing with luxury goods brands (Rolex, Hublot, Le Vian, Kabana, etc.)
Marketing events analysis, execution, hosting and influencing
Visual Merchandising and Live Product Presentation to stakeholders
Coached Sales Interaction and Jewellery knowledge to team members
Loyalty Ambassador (2019-2022)
Royal Caribbean Group | Miami, USA
Executed Loyalty Programme
Visa/Mastercard Shipcard Sales strategy
Collaborated with F&B and Executive Committee for ceremony preparation
Executed and Hosted VIP Exclusive events for loyal stakeholders
Planned personalised cruise vacation and lifestyle concierge services
Executed cruise ship embarkation and debarkation of 6000 passengers
 Customer Support Specialist
Readdle. Spark | Odesa, Ukraine
Provided customer service through email and be ready to assist 40-70 users per day
Troubleshooted and reported Spark issues to QA team
Collection and analysis of users needs and workflow
Developed and maintained in-depth product knowledge of the email app

Guest Services Officer (2017-2019)
Royal Caribbean Group | Miami, USA
Developed and drove creative vision of the guest journey and experience
Executed Onboard Embarkation and Disembarkation procedure of 6000 passengers
Managed Onboard accounts
Collaborated with Executive Committee to ensure excellent guest satisfaction

PROFESSIONAL SKILLS LANGUAGES

International Business development Fluent English
B2B/B2C Sales strategy Intermediate Spanish
Live Media and Marketing strategy Elementary German
Event Management Native Ukrainian
Public Speaking and Presentation to large audience Fluent Russian
Team Management
CRM
TECH SKILLS
Account Management
Salesforce
Luxury retail and customer service coordination
Canva
Microsoft Office software, iOS, macOS proficiency
POS
Diamonds and Gemstones expert
Fidelio
Microsoft Software
ACADEMIC HISTORY Apple Software
Odesa State University of Economics | 2016- Slack
2019 Jira
Ukraine Confluence
Bachelor’s in Social Sciences Azure
International Relations and Tourism Yoobic
AS400
Hubspot
Captivate