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Voloshchuk Alona

Manager

PERSONAL QUALITIES WORK EXPERIENCE

🔹 Sociability - I can easily find a common language Social media manager “New Media Company “
with people, adapt to different interlocutors and
negotiate effectively.
Manage online campaigns for various clients, effectively increasing
🔹 Stress tolerance - I can stay calm in difficult brand awareness and customer loyalty - Increase popularity of social
situations, quickly find solutions and work under media accounts by 50%
pressure without losing productivity.
English teacher for children (6-11 years old)
🔹 Organized - I manage my time well, know how to
prioritize and follow through. Developed interactive lessons that combined learning and gaming
techniques, increasing students' motivation.
🔹 Creativity - I like non-standard solutions, easily Used modern platforms and applications for effective learning.
generate new ideas and implement them in my work. Achieved significant progress in the level of knowledge of students
by adapting the program to their needs.
🔹Dedication - I always strive for development, learn Established trusting relationships with children and parents, which
new things quickly and am not afraid of challenges. facilitated effective communication and improved learning

🔹Responsibility - I take the initiative, perform tasks outcomes.

efficiently and on time.
Dropshipping manager
🔹 Energy and positive attitude - I can motivate myself
and others, support team spirit and charge others with I was in charge of finding suppliers, analyzing the market and
enthusiasm. selecting profitable products.
Organized logistics and controlled the quality of customer service.
Communicated with partners and customers, increasing sales.
Automated some of the work processes, which helped to reduce
time costs and increase work efficiency.

MY CONTACTS
Call center operator (DTEK)

Advised customers on the company's services, solved problematic
Phone (mobile): [открыть контакты](см. выше в блоке «контактная информация»)
E-mail: [открыть контакты](см. выше в блоке «контактная информация»)
issues and improved customer satisfaction.
Instagram: @m_ikly Developed stress resistance and the ability to quickly find
Telegram : @Liib_ert_iiii solutions in difficult situations.
Achieved high results in terms of service quality and speed of
processing requests.
LANGUAGE SKILLS

Sales Manager (JastSchool)
Ukrainian-native
Russian-C2 Negotiated with potential clients and closed deals, increasin
English-B2 conversion rates.
Polish - A1 Used various sales techniques and adapted the approach to eac
German - A2 client.
Analyzed the needs of clients and offered them the mos
appropriate courses, which contributed to a high level of custome
satisfaction.

EDUCATION
Sales Manager at an online women's clothing store

Lesya Ukrainka Volyn National University Advised customers on the choice of goods, ensuring high quality
of service.
I am still studying in the specialty 051 “Economics”, gaining Increased the average customer check through effective upselling
important skills for my future profession. strategies.
Managed the store's social media, which contributed to sales
The first humanitarian gymnasium growth and attracting new customers.

Captain of the gymnasium's cheerleading team (2024)
President of the gymnasium's discussion club (2022 -
2024) Freelance (video production on demand)
Responsible for public relations in the student council
(2024) I worked with various clients, creating creative videos for their
requests.
I have skills in video editing, graphics and animation.
I know how to work with deadlines and organize my work for
maximum productivity.
KEY SKILLS AND ACHIEVEMENTS:

Communication and customer focus - I have extensive
experience in communicating with clients, I know how to find an
approach to different people.

Sales and negotiations - I work effectively with objections, use
closing techniques, and increase customer loyalty.

Working with digital tools - I am proficient in CRM systems,
online platforms, graphic editors (Canva, Adobe Premiere,
CapCut, etc.).

Creativity and adaptability - I quickly find solutions in non-
standard situations, I can work with different projects at the
same time.

Organization and independence - I manage my time easily and
plan my work effectively.